At a Glance
- Tasks: Provide onsite and remote IT support across various technology domains.
- Company: Join Encirc, a leader in sustainable glass manufacturing and logistics.
- Benefits: Competitive salary, inclusive culture, and commitment to sustainability.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real impact in a forward-thinking company focused on innovation.
- Qualifications: Experience with VMware, O365, networking, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
As our next Technical Services Engineer, you will provide onsite and remote support as part of our Infrastructure team, addressing IT issues across various technology domains, including Office 365, networking, Windows desktop support, and backups.
Hours: Mon-Thurs 8am-5pm, Fri 8am-2.30pm - Due to the nature of this role you will be working on site 5 days a week.
The Key Requirements
- An understanding of and experience with support and implementation of parts of the following technology areas:
- VMware; management, and deployment of Virtual Machines.
- O365 Automated Patch management via WSUS and third-party tools.
- End user support i.e. Windows 10/ Windows 11, VPN, account administration etc.
- Network technologies i.e. TCP/IP, VPN, DHCP/DNS, Firewall etc.
- Windows Server technologies (Active Directory, Group Policies, Remote Desktop Services, etc.).
- Backup technology (Veeam).
- A methodical troubleshooting approach and strong attention to detail.
- Qualifications in Microsoft, Cisco, VMware & Veeam certifications (desirable but not required).
- An ability to work to tight deadlines and manage priorities.
- Up to date knowledge of technologies.
- Good problem solving and decision-making skills.
- Ability to work to tight deadlines.
About the company
At Encirc, we make, fill, and move glass. Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food, and beverages industries. With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire, and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year.
Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future. Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030.
Our Values
At Encirc, we're proud to be a forward-thinking manufacturer in a world that's increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another-helping us create a workplace where everyone can thrive. These values aren't just words on a wall; they're lived, shared, and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.
Equal Opportunities
Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion. We also want to ensure our recruitment process is accessible to everyone.
Next steps
Click apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you don't hear from us, please check your junk mail. We look forward to hearing from you.
Technical Services Engineer in London employer: Encirc Ltd
At Encirc, we pride ourselves on being a forward-thinking employer that values sustainability and innovation. As a Technical Services Engineer, you will thrive in a collaborative environment where your contributions directly impact our mission to achieve zero emissions by 2030. With a strong focus on employee growth, we offer opportunities for professional development and a culture that champions diversity and inclusion, making Encirc an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Encirc Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Encirc Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Encirc Ltd!
✨Direct Apply to Encirc Ltd
Let's not forget to apply directly through the Encirc Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Services Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Encirc Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Encirc Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Encirc Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
