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- Tasks: Manage DTC client accounts and deliver impactful growth strategies.
- Company: Enchant, a CRO-first growth agency for high-growth DTC brands.
- Benefits: 100% remote work, 30 days holiday, learning budget, and team bonding.
- Why this job: Join a small, dynamic team and make a real impact on exciting brands.
- Qualifications: 2-4 years in eCommerce or agency account management with strong analytical skills.
- Other info: Work with innovative tools and clients you’ll be proud to name-drop.
The predicted salary is between 30000 - 45000 £ per year.
We’re Enchant – a CRO-first growth agency for high-growth DTC brands with a taste for the extraordinary.
Our mission? Help eCommerce brands unlock their next level of performance using data, strategy, and a little bit of wizardry.
We’ve helped take beauty brands from kitchen-table startups to £multi-million exits, doubled CVR for sustainable skincare darlings, and made high-end fragrance brands more addictive than their scents.
Now, we’re summoning a new eCommerce Growth Strategist / Account Manager to join our spell circle. Someone who can blend sharp client management with CRO and growth thinking – keeping accounts running smoothly while spotting the opportunities that drive big results.
Your Spellbook Includes:
- Being the day-to-day point of contact for our DTC clients (you’ll run calls, keep things moving, and be the voice of calm in the chaos).
- Supporting and delivering CRO audits and roadmaps that balance quick wins with strategic moves.
- Translating numbers into insight – and insight into action (Shopify + GA4 + Hotjar will be your familiar).
- Crafting and presenting recommendations with flair and clarity (no corporate sleep-inducing decks).
- Working with our devs, designers, and project managers to bring your ideas to life.
- Liasing with other agencies and freelance members to deliver on our strategy.
- Keeping a close eye on site trading & merchandising (because those homepage heroes won’t pick themselves).
What We’re Looking For:
- 2–4 years in eCommerce, digital, or agency account management (juggling multiple brands/clients is second nature to you).
- Experience in Shopify and CRO (enough to talk the talk, spot the gaps, and brief in changes).
- Commercial awareness: you know what moves the needle and what’s just noise.
- Great communicator — you can hold your own with founders, creatives, and developers.
- Analytical confidence: you can dive into GA4, session recordings, and data to find opportunities.
- Familiar with tools like Shopify, GA4, Hotjar, Clarity, Notion, Airtable, Figma – or willing to learn fast.
Perks & Vibes:
- 100% remote (we care more about results than green dots on Slack).
- 30 days holiday + whatever rituals you need to stay sane.
- Learning budget, team days, and the occasional enchanted gift in the post.
- Clients you’ll actually be proud to name-drop at dinner.
- A small, mighty team where your work has impact (no disappearing into a corporate vortex).
Salary: £30,000 – £45,000 DOE Location: Remote (UK hours)
Type: Full-time (part-time considered for the right sorcerer)
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CRO & Growth Manager employer: Enchant
Contact Detail:
Enchant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRO & Growth Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with DTC brands. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in CRO and growth strategies. This will help you stand out during interviews and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s current performance metrics and recent projects. Bring insights and suggestions to the table; it shows you're proactive and genuinely interested in helping them grow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRO & Growth Manager
Some tips for your application 🫡
Show Your Passion for eCommerce: When you're writing your application, let your enthusiasm for eCommerce shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping brands grow and thrive in the digital space.
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon and corporate fluff; instead, focus on what makes you a great fit for the role and how your experience aligns with our mission.
Highlight Relevant Experience: Don’t forget to showcase your experience with tools like Shopify and GA4. We want to know how you've used these in past roles to drive results. Share specific examples that demonstrate your analytical skills and client management prowess.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures it lands in the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Enchant
✨Know Your Numbers
Make sure you’re comfortable discussing key metrics and analytics. Brush up on your knowledge of GA4, Shopify, and Hotjar, as these tools will be crucial in your role. Be ready to share examples of how you've used data to drive growth in previous positions.
✨Showcase Your Client Management Skills
Prepare to discuss your experience juggling multiple clients or brands. Think of specific instances where you’ve successfully managed client expectations and delivered results. Highlight your communication style and how you keep things calm amidst chaos.
✨Craft Engaging Presentations
Since the role involves crafting recommendations with flair, practice presenting your ideas clearly and engagingly. Avoid corporate jargon and focus on storytelling. Use visuals that are easy to understand and keep your audience hooked.
✨Demonstrate Your Growth Mindset
Be prepared to talk about your approach to spotting opportunities for growth. Share examples of how you’ve identified gaps in strategies and implemented changes that led to significant improvements. Show that you’re not just reactive but proactive in driving results.