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For Companies At a Glance
- Tasks: Build relationships and drive activity in a fast-paced team environment.
- Company: Key Partnerships, a leader in Later Life Lending solutions.
- Benefits: Competitive salary, bonuses, hybrid work, and generous holiday allowance.
- Why this job: Make a real impact by helping clients enjoy better retirements.
- Qualifications: Confident communicator with a proactive attitude; experience is a plus but not essential.
- Other info: Join a supportive team with genuine development opportunities.
The predicted salary is between 28000 - 39200 £ per year.
Key Partnerships is the intermediary arm of Key Group - a leading provider of Later Life Lending solutions. We support Mortgage Advisers, IFAs and other financial professionals in helping their clients enjoy a better retirement. We’re looking for a Telephone Account Manager (TAM) to deliver exceptional service to our introducers, drive activity across core KP metrics, and help grow our partner network. If you enjoy building relationships, working to targets and being part of a fast-paced team, this is a fantastic opportunity to develop your career in financial services.
Responsibilities
- Achieve and exceed targets across enquiries, booked appointments and attended appointments
- Deliver excellent inbound and outbound service to introducers and customers
- Handle new introducer calls and promote the full Key Partnerships proposition
- Respond to inbound enquiries professionally and efficiently
- Complete onboarding calls and ensure all FCA checks and CRM records are accurate
- Support business development activity, including outbound calls to new joiners and follow-ups on marketing campaigns
- Create strong sales opportunities for Partnership Account Managers and Self-Employed Advisers
Who We’re Looking For
- Confident communicator who enjoys speaking with a wide range of introducers
- Proactive, target-driven and comfortable in a fast-paced environment
- Strong organisational skills with high attention to detail
- Positive, resilient, relationship-builder
- Experience in account management, telesales or customer service is helpful but not essential - attitude and energy matter most
Our ASPIRE Values
We look for people who live our values every day: Ambitious, Supportive, Personal, Integrity-led, Responsive, Expert
Benefits
- 23 days holiday, rising to 28 days with service
- 1 Wellbeing Day + 1 Charity Day
- Ability to purchase up to 5 additional holidays
- 5% employee / 8% employer pension
- Simply Health healthcare
- Life Assurance (4x salary)
- Long service awards
- Retailer discount portal
- Genuine development and progression opportunities
- Hybrid working model
Ready to grow your career? Join a supportive team where your work helps introducers deliver life-changing Later Life Lending advice to their clients. Apply today and make a real impact at Key Partnerships.
Telephone Account Manager in Preston employer: EnaturChile
Contact Detail:
EnaturChile Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Account Manager in Preston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services industry. Attend events, join online forums, and don’t be shy about reaching out to potential introducers on LinkedIn. Building relationships is key to landing that Telephone Account Manager role!
✨Tip Number 2
Practice your pitch! You’ll want to be ready to showcase your communication skills when you get that call. Prepare a brief introduction about yourself and why you’re excited about the role at Key Partnerships. Confidence is contagious, so let it shine through!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from your conversation to remind them of your great fit for the team. It’s all about making that lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Key Partnerships. Plus, it’s a great way to stay updated on any new opportunities that pop up. Let’s grow together!
We think you need these skills to ace Telephone Account Manager in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telephone Account Manager role. Highlight any relevant experience in account management or customer service, even if it’s not directly in financial services.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Mention how your values align with our ASPIRE values and why you’re excited about the opportunity to work with Key Partnerships.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application is clear and well-structured. Use concise language and avoid jargon to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EnaturChile
✨Know Your Stuff
Before the interview, make sure you understand Key Partnerships and their role in Later Life Lending. Familiarise yourself with their services and how they support mortgage advisers and financial professionals. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Telephone Account Manager, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare some examples of how you've successfully built relationships or handled challenging conversations in the past. This will demonstrate your ability to connect with introducers.
✨Be Target-Driven
Since the role involves achieving targets, be ready to discuss how you've met or exceeded goals in previous roles. Think of specific metrics or achievements that highlight your proactive nature and ability to thrive in a fast-paced environment. This will resonate well with the interviewers.
✨Embrace the ASPIRE Values
Familiarise yourself with the company's ASPIRE values: Ambitious, Supportive, Personal, Integrity-led, Responsive, Expert. Prepare to share examples from your experience that align with these values. This will show that you're not just a fit for the role, but also for the company culture.
