At a Glance
- Tasks: Lead insights and analytics to drive better decisions and customer outcomes.
- Company: Join Key Group, a forward-thinking leader in financial services.
- Benefits: Enjoy 25 days holiday, great pension, and well-being perks.
- Why this job: Make a real impact on retirement solutions while leading a high-performing team.
- Qualifications: Proven leadership in insights and analytics with strong BI and SQL skills.
- Other info: Embrace a culture of ambition, support, and integrity in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company. Our portfolio of brands comprises of Key (the Adviser), More2Life (the Lender) and Air (Adviser software service).
We are looking to appoint a Head of Insights & Analytics into the business, to lead the function responsible for turning data into better decisions, better performance, and better customer outcomes. This is a hands-on analytics and insight leadership role focused on MI, reporting and analysis. The successful candidate will define the organisation's insights and analytics strategy whilst building and leading a high-performing MI, reporting and analytics team.
You will demonstrate thought leadership, acting as the organisation's authoritative voice on insight and analytics, and bring external market trends, regulatory expectations and analytical innovations into the business to promote a culture of proactive, hypothesis-led analysis. The ideal candidate will have significant insights and analytics leadership experience and possess a strong commercial instinct. There is a need for deep BI reporting expertise such as Power BI, Tableau as well as strong SQL literacy. The ideal candidate will be a strong people leader— a clear communicator, constructively challenging, with a customer and compliance mind and focussed on outcomes. They will also have a governance mindset and be able to build a strong partnership with Data Engineering.
Key Responsibilities
- Insight Strategy & Leadership
- Define and own the organisation's insight and analytics strategy.
- Build and lead a high-performing MI, reporting and analytics team.
- Translate complex data into actionable recommendations.
- Performance Reporting & BI
- Maintain a single source of truth for key performance metrics.
- Deliver executive MI and narrative.
- Build scalable self-serve dashboards.
- Commercial, Customer & Operational Insight
- Partner with Commercial and Operations to improve performance.
- Segment performance and diagnose drivers.
- Lead forecasting, modelling and deep-dive analytics.
- Customer Outcomes & Regulatory Insight
- Support good customer outcomes and early risk detection.
- Provide evidence-based reporting to governance forums.
- Data Partnership & Governance
- Define metric and reporting requirements.
- Partner with Data Engineering without owning engineering delivery.
- Maintain data-quality standards and controls.
- Process Management & Continuous Improvement
- Establish reporting and analysis processes.
- Drive automation and process optimisation.
- Align processes to operational and audit standards.
- Integrate AI tools as appropriate to improve delivery and capacity.
Within the first 6-12 months, the successful candidate will have established trusted, reliable performance insight for senior leadership, embedding standardised definitions and reporting across the organisation. Their work will be visibly driving measurable impact—improving decision-making, strengthening performance, and elevating the role of insight in shaping the business.
Most of all we look for people who display and work around the core values of our business:
- Ambitious – to break ground to help our customers enjoy a better retirement.
- Supportive – relationships are key to everything we do.
- Personal – going above and beyond to offer exceptional service.
- Integrity – honest, true and transparent in all our relationships.
- Responsive – whatever the challenge we’ll deliver the right result.
- Expert – experts in our field, our thirst for knowledge never stops.
What’s in it for you?
- 25 days holiday, plus bank holidays. Rising to 28 based on length of service.
- Additional holiday purchase scheme.
- 1 charity day.
- 1 well-being day.
- Great pension! 5% Employee, 8% Employer.
- Simply Health cashback plan or AXA Exec (Self).
- Life Assurance – x4 salary.
- Rewarding Staff Referral Scheme.
- Long Service Award.
- Enhanced Maternity & Paternity Pay.
Group Head of Insight & Analytics in Preston employer: EnaturChile
Contact Detail:
EnaturChile Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Head of Insight & Analytics in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your insights and analytics expertise. This is your chance to demonstrate how you've turned data into actionable recommendations in the past.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their insights and analytics needs, and come ready with ideas on how you can help them improve performance and customer outcomes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission to help people unlock a better retirement.
We think you need these skills to ace Group Head of Insight & Analytics in Preston
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for insights and analytics shine through! We want to see how excited you are about helping people unlock better outcomes through data.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience with BI tools like Power BI and Tableau, and don’t forget to mention your SQL skills. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to explain your achievements and how they relate to the responsibilities of the Group Head of Insight & Analytics role. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at EnaturChile
✨Know Your Data Inside Out
Make sure you’re well-versed in the key metrics and analytics tools mentioned in the job description, like Power BI and SQL. Prepare to discuss how you've used these tools to drive insights and improve performance in your previous roles.
✨Showcase Your Leadership Skills
As a potential leader of the MI and analytics team, be ready to share examples of how you've built and led high-performing teams. Highlight your communication style and how you foster collaboration and innovation within your team.
✨Understand the Business Context
Research Key Group and its brands thoroughly. Understand their mission and how insights can impact customer outcomes. Be prepared to discuss how you would align the insights strategy with their goals of improving later life lending.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to translate complex data into actionable recommendations. Think of specific scenarios where you’ve successfully tackled challenges using data-driven insights.