At a Glance
- Tasks: Winning new business and helping customers maximise value from Enactor's unified commerce platform.
- Company: Enactor is a unified commerce platform serving ambitious retailers globally, including the UK, Europe, and Asia.
- Benefits: Work in a close-knit team at our Hertford headquarters with high visibility for individual contributions.
- Other info: Role involves configuring and demonstrating hardware like receipt printers and barcode scanners.
- Why this job: Join a rapidly growing company at the forefront of retail technology events like NRF Retail's Big Show.
- Qualifications: Strong presales experience in retail technology or SaaS, with technical curiosity and hands-on capability.
The predicted salary is between 50000 - 70000 £ per year.
Enactor is a unified commerce platform built for ambitious retailers — spanning POS, mobile, kiosk, self-checkout, order management, inventory, promotions and CRM across every customer channel, and covering the full hardware estate from POS terminals and printers to scanners, mobile devices, and payment devices. Our customers include some of the world's most operationally demanding retailers across the UK, Europe, the Americas, and Asia, and our global partner network is growing rapidly. This role is central to that growth — winning new business, deepening existing customer relationships, enabling our partner network, and representing Enactor at the world's leading retail technology events.
This is a varied and demanding role with four distinct but interconnected dimensions:
- Winning new business through consultative presales
- Helping existing customers maximise value from their Enactor investments
- Building capability across our growing global partner network
- Representing Enactor at major international retail events including NRF Retail's Big Show, EuroShop, and equivalent events across Asia-Pacific
Across all of these areas, the same foundation applies: deep retail industry expertise combined with the ability to speak credibly about operational outcomes, commercial drivers, and retail best practice. Customers, prospects, and partners should leave conversations feeling they have gained genuine insight into their own business — not simply seen a software demonstration. The role spans the full breadth of Enactor's unified commerce platform and is emphatically not limited to store systems alone. Customer discussions regularly cover:
- Order management
- Inventory and stock operations
- Promotions and loyalty
- CRM and customer engagement
- Omni channel and unified commerce workflows
Just as important is hands‐on confidence with the hardware ecosystem that supports modern retail operations. You should be comfortable configuring, troubleshooting, and demonstrating:
- Receipt printers
- Barcode scanners
- Payment hardware and peripherals
This role is based at our Hertford headquarters as part of a close‐knit sales and presales organisation where collaboration is constant and individual contribution is highly visible.
We are particularly interested in individuals who bring:
- Strong presales or solutions consulting experience within retail technology or SaaS environments
- Experience working with enterprise retailers or recognised retail brands
- A consultative and commercially aware approach to customer engagement
- Technical curiosity and hands‐on capability, including the ability to configure demos and leverage AI tooling where appropriate
- High energy, adaptability, and strong communication skills in customer‐facing environments
Pre-Sales Consultant in Watford employer: Enactor
Enactor offers a dynamic work environment at its Hertford headquarters, focusing on innovative retail solutions. Employees enjoy collaboration within a visible sales and presales team, contributing to major international retail events. The company serves demanding retailers across multiple continents, enhancing their operational capabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Sales Consultant in Watford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Enactor, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Enactor!
We think you need these skills to ace Pre-Sales Consultant in Watford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Enactor, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Enactor and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Enactor that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Enactor
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
