At a Glance
- Tasks: Win new business and deepen customer relationships in retail technology.
- Company: Join Enactor, a leading unified commerce platform for ambitious retailers.
- Benefits: Collaborative culture, visibility in contributions, and opportunities for growth.
- Other info: Dynamic role with hands-on tech engagement and a supportive team environment.
- Why this job: Make a real impact in the retail tech space at major international events.
- Qualifications: Retail experience and strong presales or solutions consulting background required.
The predicted salary is between 50000 - 65000 € per year.
Enactor is a unified commerce platform built for ambitious retailers — spanning POS, mobile, kiosk, self-checkout, order management, inventory, promotions and CRM across every customer channel, and covering the full hardware estate from POS terminals and printers to scanners, mobile devices, and payment devices. Our customers include some of the world's most operationally demanding retailers across the UK, Europe, the Americas, and Asia, and our global partner network is growing rapidly. This role is central to that growth — winning new business, deepening existing customer relationships, enabling our partner network, and representing Enactor at the world's leading retail technology events.
We need Retail experience for this role. This is a varied and demanding role with four distinct but interconnected dimensions:
- Winning new business through consultative presales
- Helping existing customers maximise value from their Enactor investment
- Building capability across our growing global partner network
- Representing Enactor at major international retail events including NRF Retail's Big Show, EuroShop, and equivalent events across Asia-Pacific
Across all of these areas, the same foundation applies: deep retail industry expertise combined with the ability to speak credibly about operational outcomes, commercial drivers, and retail best practice. Customers, prospects, and partners should leave conversations feeling they have gained genuine insight into their own business — not simply seen a software demonstration.
The role spans the full breadth of Enactor’s unified commerce platform and is emphatically not limited to store systems alone. Customer discussions regularly cover:
- Order management
- Inventory and stock operations
- Promotions and loyalty
- CRM and customer engagement
- Omnichannel and unified commerce workflows
Just as important is hands-on confidence with the hardware ecosystem that supports modern retail operations. You should be comfortable configuring, troubleshooting, and demonstrating:
- POS terminals
- Receipt printers
- Barcode scanners
- Mobile retail devices
- Payment hardware and peripherals
This role is based at our Hertford headquarters as part of a close-knit sales and presales organisation where collaboration is constant and individual contribution is highly visible.
We are particularly interested in individuals who bring:
- Strong presales or solutions consulting experience within retail technology or SaaS environments
- Experience working with enterprise retailers or recognised retail brands
- A consultative and commercially aware approach to customer engagement
- Technical curiosity and hands-on capability, including the ability to configure demos and leverage AI tooling where appropriate
- High energy, adaptability, and strong communication skills in customer-facing environments
Presales Consultant (Retail) employer: Enactor
Enactor is an exceptional employer for those seeking a dynamic role in the retail technology sector, particularly as a Presales Consultant in Hertfordshire. Our collaborative work culture fosters innovation and individual contributions are highly valued, providing ample opportunities for professional growth and development. With a focus on meaningful customer engagement and a commitment to employee success, Enactor offers a unique environment where you can thrive while working with some of the world's leading retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Presales Consultant (Retail)
✨Tip Number 1
Get to know the company inside out! Research Enactor's products and services, especially how they fit into the retail landscape. This will help you speak confidently about their offerings during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend retail technology events or webinars where Enactor might be present. Engaging with current employees or industry peers can give you insider insights and potentially lead to referrals. Plus, it shows your commitment to the retail sector!
✨Tip Number 3
Practice your consultative skills! Prepare for role-play scenarios where you demonstrate how you'd engage with customers. Think about how you can help them maximise their investment in Enactor’s platform and articulate the value you bring to the table.
✨Tip Number 4
Don’t forget to showcase your technical curiosity! Be ready to discuss how you’ve configured or troubleshot retail hardware in the past. Highlighting your hands-on experience will set you apart and show that you’re not just about theory but also practical application.
We think you need these skills to ace Presales Consultant (Retail)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Presales Consultant. Highlight your retail experience and any relevant tech skills, especially around POS systems and customer engagement. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail technology and how your background aligns with our mission at Enactor. Be genuine and let your personality come through!
Showcase Your Technical Skills:Since this role involves hands-on work with hardware and software, don’t shy away from mentioning your technical abilities. Whether it's configuring POS systems or troubleshooting devices, we want to know what you can do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Enactor
✨Know Your Retail Inside Out
Make sure you brush up on your retail industry knowledge. Understand the latest trends, challenges, and technologies that retailers are facing today. This will help you speak credibly about operational outcomes and commercial drivers during your interview.
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with hardware and software relevant to retail operations. If you've configured or troubleshot POS systems, barcode scanners, or payment devices, share those experiences. Demonstrating your technical curiosity can set you apart!
✨Practice Consultative Selling
Since this role involves winning new business through consultative presales, practice how you would engage with customers. Think about how you can provide genuine insights into their business rather than just showcasing a product. Role-play scenarios can be really helpful here.
✨Be Ready for Dynamic Conversations
Expect discussions to cover a wide range of topics from order management to CRM. Prepare to adapt your conversation based on the customer's needs and interests. Showing high energy and adaptability will demonstrate your fit for the close-knit sales environment at Enactor.
