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- Tasks: Support and maintain our IT infrastructure while troubleshooting technical issues.
- Company: Join Enactor, an innovative software company transforming retail technology.
- Benefits: Competitive salary with performance bonuses and opportunities for career growth.
- Why this job: Accelerate your career in a hands-on environment with exposure to modern technologies.
- Qualifications: 3+ years in IT support, strong problem-solving skills, and a desire to learn.
- Other info: Dynamic team culture with excellent support from senior engineers.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic and motivated Junior Infrastructure Engineer to join our growing IT team. This is a fantastic opportunity to accelerate your career in a supportive and hands-on environment. You will be a key member of our team, providing essential support for our on-premises and cloud infrastructure. Working under the guidance of our senior engineers, you will troubleshoot technical issues, perform routine maintenance, and contribute to exciting projects, gaining exposure to a wide range of modern technologies.
About our company: We are an innovative software company bidding to become a leading global supplier of retail applications. We specialise in flexible, micro-services based store and supporting solutions that are deployed in Department Stores, Food, Fashion, Hospitality, Stadiums, Luxury brands, Auto parts and General Merchandise. Our software products include POS, mobile POS, Card Payment, Order Management, Inventory Management and more. We sell and deliver these products under traditional licensing models as well as providing them through hosted services in AWS and Azure.
Key Responsibilities:
- IT Support & Troubleshooting: Act as a first and second line of support (L1/L2), responding to, triaging, and resolving IT support tickets for hardware, software, and network issues in a timely manner. Escalate complex issues to senior engineers when necessary.
- System Maintenance & Monitoring: Assist in performing daily, weekly, and monthly health checks on our servers, systems, and network devices to ensure stability and performance.
- User & Systems Administration: Handle day-to-day administrative tasks, including managing user accounts in Active Directory, setting up new workstations, and managing access permissions.
- Backup & Recovery Operations: Support our data backup and recovery procedures by running scheduled jobs, monitoring their completion, and assisting with data restore tests.
- Documentation: Help create and maintain clear technical documentation for common procedures, system configurations, and user guides.
Qualifications & Experience:
- Approximately 3+ years of experience in an IT support or junior infrastructure role (e.g., IT Support Analyst, Helpdesk Technician, Junior Systems Administrator).
- Hands-on experience supporting Windows Server environments, including user administration in Active Directory.
- A solid understanding of fundamental networking concepts (TCP/IP, DNS, DHCP).
- Familiarity with virtualization concepts and platforms like VMWare or Microsoft Hyper-V.
- A logical approach to problem-solving and a strong desire to learn and develop new technical skills.
- Excellent communication and customer service skills, with the ability to support non-technical users.
- BSc/ BA in computer science or equivalent preferred.
Junior Infrastructure Engineer in Watford employer: Enactor Enactor Ltd
Contact Detail:
Enactor Enactor Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Infrastructure Engineer in Watford
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, tech events, or even online webinars. You never know who might have a lead on that perfect Junior Infrastructure Engineer role!
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or LinkedIn message can show your enthusiasm and keep you on their radar. We all love a proactive candidate!
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to IT support and infrastructure. Practice explaining your problem-solving process clearly. Remember, they want to see how you think as much as what you know!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are keen to join us at Enactor. Let’s make it happen!
We think you need these skills to ace Junior Infrastructure Engineer in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Infrastructure Engineer role. Highlight relevant experience, especially in IT support and infrastructure, and don’t forget to mention any hands-on work with Windows Server or networking concepts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your skills align with what we’re looking for, especially in troubleshooting and system maintenance.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate a logical approach to problem-solving, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team at Enactor!
How to prepare for a job interview at Enactor Enactor Ltd
✨Know Your Tech Basics
Make sure you brush up on fundamental networking concepts like TCP/IP, DNS, and DHCP. Being able to discuss these topics confidently will show that you have a solid foundation for the Junior Infrastructure Engineer role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Whether it was troubleshooting a hardware problem or resolving a software glitch, having specific stories ready will demonstrate your logical approach to problem-solving.
✨Familiarise Yourself with the Company’s Tools
Take some time to learn about the Enactor Toolkit and their cloud services like AWS and Azure. Showing that you’ve done your homework on their products and services will impress the interviewers and highlight your enthusiasm for the role.
✨Practice Clear Communication
Since you'll be supporting non-technical users, practice explaining complex concepts in simple terms. This will not only help you during the interview but also in your future role when interacting with team members and clients.
