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- Tasks: Shape web accessibility standards and deliver professional services to enhance inclusivity.
- Company: Join a pioneering start-up focused on making eCommerce accessible for all.
- Benefits: Competitive salary, flexible working, private medical insurance, and a collaborative team environment.
- Why this job: Make a real-world impact by improving accessibility for eCommerce businesses.
- Qualifications: 3+ years in web accessibility with strong WCAG knowledge and communication skills.
- Other info: Diverse and inclusive team culture, encouraging applications from underrepresented groups.
The predicted salary is between 48000 - 80000 £ per year.
EnableAll helps eCommerce businesses comply with global accessibility standards (ADA, EAA, WCAG), increase conversions, and build more inclusive brands. We are a small, recently launched team with high ambition and a strong focus on building high-quality, real-world software that solves meaningful problems.
We are looking for an experienced Web Accessibility Specialist / WCAG Expert to form part of our core team, shaping how we build our product and delivering professional accessibility services to our customers, including web accessibility testing, audits, training, and recommendations.
A core part of this role is producing clear, accurate, and defensible written guidance on WCAG and accessibility requirements for both internal teams and external customers.
Key Responsibilities- Act as the in-house expert on web accessibility standards, including WCAG 2.1 / 2.2 and emerging regulatory requirements (ADA, EAA).
- Review how EnableAll currently meets accessibility standards, identify gaps, and recommend practical improvements to product features, behaviours, and roadmap priorities.
- Define accessibility acceptance criteria and support QA and Engineering to ensure accessibility is embedded throughout the development lifecycle.
- Support accessibility testing across the platform, including reviewing results from automated and manual testing and advising on appropriate fixes or workarounds.
- Regularly review EnableAll on live customer websites to identify accessibility, usability, or compatibility issues arising from custom themes or implementations.
- Deliver EnableAll's professional services offering directly to customers, including: Accessibility audits and reviews, Accessibility testing and remediation guidance, Accessibility training and education, Preparation and contribution to accessibility documentation such as VPATs, Support for customers navigating accessibility complaints or litigation-related queries.
- Provide clear remediation guidance for identified accessibility issues, including prioritisation and practical recommendations for implementation across product and customer websites.
- Work directly with customers to explain accessibility findings, prioritise remediation, and provide clear, actionable guidance.
- Write tailored, business-appropriate responses to customer accessibility questions, including supporting responses to accessibility demand letters or compliance challenges related to their websites.
- Translate WCAG and accessibility standards into clear, well-structured written guidance, including internal documentation, customer-facing recommendations, and implementation notes.
- Support marketing team with creating documentation and video content that explains and promotes awareness of accessibility standards.
- Contribute to client-facing reports, documentation, and educational materials explaining accessibility status, risks, and recommendations.
- Provide feedback to Product on accessibility-led feature improvements and longer-term platform direction.
- Stay up to date with changes in accessibility standards, legislation, and best practices, and help the organisation adapt accordingly.
- Collaborate cross-functionally with Engineering, Product, QA, Customer Success, and GTM teams to support real customer needs.
- 3+ years of experience working with web accessibility in a product, consultancy, audit, or accessibility-focused role.
- Strong, practical understanding of WCAG guidelines and how they apply to real websites and applications.
- Experience conducting or contributing to accessibility reviews, audits, or product accessibility improvements.
- Ability to translate technical accessibility requirements into practical, business-friendly recommendations.
- Familiarity with accessibility testing tools and methodologies.
- Strong written and verbal communication skills.
- Comfort working in a small, fast-moving team where priorities evolve.
- Prior experience as a software developer.
- Experience working within a SaaS or ecommerce environment.
- Familiarity with Shopify or other ecommerce platforms.
- Experience collaborating directly with engineers, designers, or product managers.
- Background in UX, frontend development, QA, or digital accessibility consulting.
- Exposure to accessibility policy-setting, accessibility statements, or compliance documentation.
- Competitive salary, dependent on experience.
- Competitive pension scheme.
- Private medical insurance.
- Flexible working arrangements within a hybrid setup.
- Opportunity to work on a mission-driven product with real-world impact.
- A small, collaborative team where accessibility and quality genuinely matter.
EnableAll is committed to building a diverse and inclusive team. We strongly encourage applications from people who are underrepresented in tech.
Web Accessibility Specialist (WCAG Expert) in London employer: EnableAll
Contact Detail:
EnableAll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web Accessibility Specialist (WCAG Expert) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the accessibility space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your web accessibility projects and audits. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on WCAG guidelines and real-world applications. Be ready to discuss how you've tackled accessibility challenges in past roles – it’ll show you mean business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who want to make a difference.
We think you need these skills to ace Web Accessibility Specialist (WCAG Expert) in London
Some tips for your application 🫡
Show Off Your WCAG Knowledge: Make sure to highlight your understanding of WCAG guidelines in your application. We want to see how you can translate those technical standards into practical advice for our customers.
Tailor Your Writing Samples: Include writing samples that demonstrate your ability to create clear and actionable guidance on accessibility. This is key for us, as you'll be producing documentation for both internal teams and clients.
Be Authentic and Personal: Let your personality shine through in your application. We’re a small team, and we value authenticity. Share your passion for accessibility and how it drives your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team.
How to prepare for a job interview at EnableAll
✨Know Your WCAG Inside Out
Make sure you have a solid grasp of WCAG 2.1 and 2.2 guidelines. Be prepared to discuss how these standards apply to real-world scenarios, especially in eCommerce settings. Brush up on recent changes and be ready to share examples of how you've implemented these standards in past roles.
✨Showcase Your Problem-Solving Skills
During the interview, highlight specific instances where you've identified accessibility gaps and proposed practical solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how your contributions made a difference.
✨Communicate Clearly and Effectively
Since this role involves translating technical requirements into business-friendly language, practice explaining complex accessibility concepts in simple terms. Prepare to demonstrate your written communication skills by discussing how you would create clear guidance for both internal teams and customers.
✨Be Ready to Collaborate
This position requires working closely with various teams, so be prepared to discuss your experience collaborating with engineers, product managers, and designers. Share examples of how you've successfully worked in cross-functional teams to achieve accessibility goals and improve product features.
