At a Glance
- Tasks: Support our team by managing customer queries and assisting with property inspections.
- Company: Join Enable Services, a growing company making a difference in the property sector.
- Benefits: Enjoy 25 days annual leave, monthly bonuses, and career development opportunities.
- Other info: Work from our Turnditch office at least four days a week.
- Why this job: Gain valuable experience in the property industry while working in a supportive environment.
- Qualifications: A willingness to learn and be a team player; property knowledge is a plus.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a motivated and organised Customer Service Administrator to join our growing team at Enable Services. This is a great opportunity to build on current experience and gain additional knowledge on the property sector. Enable Services was established in 2021 and has supported a number of residential surveying practices and helping reduce fuel poverty with the energy side of the business.
What you will be involved in:
- Answering inbound calls and directing the queries to the most relevant departments of an already well established team.
- Input, update and manage data across internal systems and databases.
- Assisting with arranging inspections for Surveyors, whilst ensuring the diary is maximised.
- Issuing documents and reports to Clients in a timely manner.
- Providing support to our Sales team by assisting with incoming enquiries by providing potential Clients with knowledgeable guidance on what product is most suitable for them.
- Dealing with inbound emails for all departments within the business.
- Helping the team continue to improve the service provided to our Clients.
What we need from you:
- Willingness to learn
- Team player
- Travel to our office in Turnditch, Belper a minimum of four days a week
- Knowledge on the property industry would be preferred but not essential
Perks of working for us:
- 25 days annual leave
- Monthly bonus' dependent on performance
- Commitment from our Senior Management Team to help you grow and develop in your career with us
Property Services Admin & Customer Support | Growth & Bonus employer: Enable
Enable Services is an excellent employer that prioritises employee growth and development within the dynamic property sector. With a supportive work culture, generous benefits including 25 days of annual leave and performance-based bonuses, employees are encouraged to thrive in their roles while contributing to meaningful initiatives like reducing fuel poverty. Located in Turnditch, Belper, our team enjoys a collaborative environment where every member plays a vital role in enhancing client services.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Admin & Customer Support | Growth & Bonus
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Enable Services. Understand their mission and values, and think about how your skills can contribute to their goals. This will show them you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and property administration. Think about specific examples from your past experiences that highlight your skills. We want you to feel confident when discussing how you can help the team!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, you’re aiming to impress!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s also a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for the team at Enable Services.
We think you need these skills to ace Property Services Admin & Customer Support | Growth & Bonus
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Enable Services and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Your Enthusiasm:In your application, let us know why you’re passionate about the property sector and customer service. A little enthusiasm goes a long way in making your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Enable
✨Know Your Stuff
Familiarise yourself with the property sector and Enable Services' role in it. Brush up on common terminology and current trends, so you can confidently discuss how your skills align with their needs.
✨Show Off Your Organisational Skills
Since the role involves managing data and scheduling inspections, be ready to share examples of how you've successfully organised tasks in previous jobs. Highlight any tools or systems you've used to keep things running smoothly.
✨Be a Team Player
Emphasise your ability to work collaboratively. Prepare to discuss instances where you've supported colleagues or contributed to team goals, as this role requires working closely with various departments.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, growth opportunities, and how they measure success in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
