At a Glance
- Tasks: Assist in delivering exciting events, from weddings to large-scale productions.
- Company: Join Enable, a charity dedicated to enhancing community wellbeing.
- Benefits: Earn £16.59 p/h with flexible casual hours and a fun work environment.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real difference in your community while gaining valuable event experience.
- Qualifications: Experience in events or customer service, with a passion for creating positive experiences.
The predicted salary is between 30000 - 30000 £ per year.
We are looking for an experienced and enthusiastic Casual Events Assistant to join our Events Team at Enable!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.
Reports to: Operations and facilities manager
Based: Battersea Park and Wandsworth
Salary: £16.59 p/h (London Living Wage)
Contract: Casual Work Arrangement: Casual / On-site
DBS: Basic
Role Overview:
Reporting to the Events Operations and Facility’s Manager and Duty Managers, the Events Assistant will support the delivery of a wide range of events including weddings, private functions, community and stakeholder events, as well as large-scale productions such as Battersea Park Fireworks, Battersea Park in Concert and the Christmas Pantomime. The role is focused on supporting the Events Team to deliver high-quality, customer-focused experiences, ensuring every event runs smoothly and that clients and guests receive a professional, welcoming and seamless service throughout their journey. This is a hands-on role requiring flexibility, including early mornings, late nights and weekend work. The Events Assistant will also support on health and safety compliance, supplier coordination and on-site delivery standards. The Events Team is a fast-paced, collaborative and solution-focused group who pride themselves on delivering exceptional events. We take a proactive, “can-do” approach and are committed to going the extra mile to exceed client expectations.
Main Duties/Responsibilities:
- Assist with the set-up and breakdown of events across multiple venues and outdoor spaces
- Perform Front of House, ushering and ticket checking duties in a welcoming and efficient manner
- Deliver a high standard of customer service, acting as a professional and approachable representative of Enable at all times
- Support Duty Managers and event organisers to ensure events are delivered to a high standard and in line with client expectations
- Act as a key point of contact for clients, guests and suppliers on site, ensuring queries are handled efficiently and professionally
- Proactively identify and resolve issues to ensure a smooth customer experience throughout the event lifecycle
- Take ownership of the on-site customer experience, ensuring every client and guest interaction reflects Enable’s standards.
- Supervise and coordinate suppliers during set-up and breakdown, ensuring compliance with venue rules and safety procedures
- Support safe and efficient guest management, ensuring a positive experience from arrival through to departure
- Ensure venues are presented to a high standard at all times, reflecting a professional and welcoming environment
- Communicate effectively with the wider team, ensuring clear handovers and accurate sharing of event information
- Assist with physical event setup where required and ensure all equipment is handled and returned appropriately
- Complete End of Day reports (where required), accurately capturing any incidents, feedback or issues impacting the client experience
The successful candidate will have:
- Previous experience working within events, performance venues, or customer-facing environments
- Strong commitment to delivering excellent customer service and creating positive experiences
- Confident communicator, able to engage professionally with clients, guests, suppliers and colleagues
- Ability to remain calm and solution-focused in a fast-paced environment
- Experience coordinating or working alongside suppliers
- High attention to detail and strong organisational skills
- Proactive, hands-on approach with a willingness to go above and beyond
- Ability to work independently and take initiative when required
- Flexible and reliable, with the ability to work early mornings, late nights and weekends
- Full UK driving licence (desirable but not essential)
If you are passionate about events and take pride in delivering outstanding customer experiences, we would love to hear from you. Successful candidates will support a wide variety of events and should be available for at least 2–3 shifts per week during peak periods. This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
If this role is not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on hr@enablelc.org.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Events Assistant - Casual in London employer: Enable
Enable is an exceptional employer that prioritises employee wellbeing and community impact, offering a vibrant and inclusive work culture in the heart of Battersea Park and Wandsworth. As a Casual Events Assistant, you will enjoy flexible working arrangements, competitive pay at London Living Wage, and the opportunity to contribute to a variety of exciting events that enrich local lives. With a strong commitment to diversity and personal growth, Enable fosters an environment where every team member can thrive and make a meaningful difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Events Assistant - Casual in London
✨Tip Number 1
Get to know the events scene in your area! Attend local events, network with organisers, and chat with fellow attendees. This will not only boost your confidence but also help you make valuable connections that could lead to job opportunities.
✨Tip Number 2
Don’t just apply online; show up! If you can, visit venues where you’d like to work and introduce yourself. A friendly face can make a lasting impression, and who knows, you might even get a chance to speak directly with the hiring team.
✨Tip Number 3
Be proactive on social media! Follow companies like Enable and engage with their posts. Share your thoughts on events or even your experiences in the industry. This shows your passion and can catch the eye of potential employers.
✨Tip Number 4
When you do land an interview, come prepared with examples of how you've gone above and beyond in previous roles. Highlight your customer service skills and your ability to handle fast-paced environments. We love to see that 'can-do' attitude!
We think you need these skills to ace Events Assistant - Casual in London
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for events shine through! Share any relevant experiences that highlight your love for creating memorable moments and how you can contribute to our mission at Enable.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t hold back on showcasing your event experience!
Be Professional Yet Approachable:While we appreciate a friendly tone, remember to maintain professionalism in your written application. Use clear language and structure your thoughts well, as this reflects the high standards we uphold at Enable.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Enable
✨Know the Company Inside Out
Before your interview, take some time to research Enable and its mission. Understand their commitment to community wellbeing and how they deliver events. This will not only show your enthusiasm but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As an Events Assistant, delivering excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for clients or guests. Highlight your ability to remain calm under pressure and how you resolved any issues that arose.
✨Demonstrate Flexibility and Team Spirit
This role requires a hands-on approach and flexibility in working hours. Be ready to discuss your availability and share instances where you adapted to changing circumstances or worked collaboratively with a team to achieve a common goal.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the events you might be involved in or how the team collaborates. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
