Event Sales Coordinator

Location: Wandsworth, England, United Kingdom

About Us

Enable is a charity dedicated to improving people\’s wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

Benefits

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Role Overview

Acting as the first point of contact for the sales team on initial enquiries, you’ll be the welcoming face of the office, providing exceptional customer service, converting enquiries into confirmed bookings, and supporting the smooth running of our events processes.

At Enable, we deliver a wide range of events across beautiful venues and outdoor spaces – from community festivals, weddings, and concerts to charity fundraisers, corporate functions, and large-scale cultural celebrations. Every event we deliver not only brings people together but also helps fund the wider work of Enable, a not-for-profit charity dedicated to enriching lives and strengthening communities.

By joining us, you’ll play a key part in supporting events that bring music, culture, and entertainment to thousands of visitors, celebrate local communities through inclusive and accessible programming, and help raise vital funds that Enable reinvests into health, wellbeing, leisure, and green spaces for everyone to enjoy.

Your role will be key in ensuring every client receives a professional, welcoming, and seamless experience – from their very first enquiry through to event delivery. With a keen eye for detail, a sales-focused mindset, and a passion for events, you will help us deliver on our reputation for going above and beyond.

Main Duties / Responsibilities

Client Enquiries & Sales

• Be the warm, professional first impression for all venue hire and event enquiries via phone, email, and in person.
• Provide accurate information on venues, pricing, and availability offering tailored advice.
• Proactively follow up with clients to maximise conversion rates and secure bookings.
• Maintain a strong understanding of the full client journey, ensuring a seamless and professional experience.
• Build positive relationships, going the extra mile to exceed expectations.
• Take on opportunities for growth, including supporting site visits and leading on smaller-scale events as confidence and experience develop.

Administration & Systems

• Keep all booking systems, event calendars, and venue details up to date.
• Draft contracts, process bookings, and issue confirmations.
• Produce reports and track enquiry data to support sales growth.
• Support with financial administration, including invoices, purchase orders, and budget tracking.

Team & Office Support

• Represent the Events Team professionally as the first face and voice of our service.
• Support colleagues with day-to-day administrative tasks to ensure smooth operations.
• Assist with preparing marketing content, venue listings, and event planning documents.
• Maintain office organisation, including event stores, equipment bookings, and supplies.

Skills And Experience

• Previous experience in event sales, venue hire, or client bookings.
• A strong sales mindset – confident following up enquiries and securing deals.
• Excellent communication skills with a professional, friendly approach.
• A passion for providing exceptional customer service and client care.
• Strong organisational skills and a keen eye for detail.
• Competence with Microsoft Office (Outlook, Excel, Word) and booking databases.
• Experience with invoicing and financial systems; Sage is desirable.
• The ability to work under pressure, managing multiple priorities at once.
• A positive, can-do attitude, with the initiative to problem-solve and improve processes.

This is an exciting opportunity to be part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please apply now and follow the prompts.

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Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.