At a Glance
- Tasks: Lead and support our Mental Health Floating Support Service across Newham and Bromley.
- Company: Agincare, a family-run organisation dedicated to high-quality care.
- Benefits: Salary up to £34,000, referral bonuses, employee assistance, and pension scheme.
- Other info: Join a growing team with opportunities for career advancement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in mental health or care services; QCF Level 4 or 5 preferred.
The predicted salary is between 34000 - 34000 £ per year.
Agincare Enable are currently recruiting for a Deputy Manager to support and help lead our Mental Health Floating Support Service across the London boroughs of Newham and Bromley. At Agincare, we are passionate about empowering people to achieve their goals, maintain independence, and improve their overall wellbeing — and we know strong leadership is key to delivering outstanding support.
What's on Offer
- Salary of up to £34,000 per annum
- Refer a friend scheme up to £1000
- Employee Assistance Programme
- Company pension scheme
About The Role
Reporting to the Local Mental Health Locality Manager, the Deputy Manager will provide operational management support, leadership, and oversight across the Mental Health Floating Support Service operating within the London boroughs of Newham and Bromley. This role is both field and office based, depending on the needs of the service. Previous experience within floating support services and/or domiciliary care would be beneficial.
You will support the delivery of a safe, responsive, caring, effective, and well‐led service for both the people we support and staff teams, ensuring high standards are maintained in line with organisational and regulatory expectations. The role will involve supporting individuals with person‐centred, outcome‐focused support that promotes independence, wellbeing, and recovery, while ensuring services remain compliant and operationally effective. You will support the Locality Manager in the day‐to‐day running of the service and assume responsibility in their absence where required.
Main Duties and Responsibilities
- Support the Locality Manager with the oversight and day‐to‐day management of the Mental Health Floating Support Service across Newham and Bromley.
- Provide leadership, guidance, and line management support to staff teams, including Senior Support Workers and Support Workers.
- Ensure operational, quality assurance, and compliance standards are consistently maintained in line with company policies and regulatory requirements.
- Promote a culture of person‐centred and recovery‐focused support, enabling individuals to achieve positive outcomes and maintain independence within the community.
- Build and maintain positive working relationships with the people we support, families, local authorities, professionals, and external stakeholders.
- Assist with rota management and staffing coordination to ensure safe and effective service delivery.
- Support with monitoring service performance and implementing continuous improvement initiatives where required.
- Ensure safeguarding concerns, incidents, and notifiable events are managed appropriately and escalated in line with company policy and CQC requirements.
- Attend and contribute to internal and external meetings as required.
- Undertake on‐call duties as part of a rota system to provide out‐of‐hours operational support.
- Role‐model best practice and ensure all company policies and procedures are followed at all times.
- Undertake any other duties commensurate with the role and level of responsibility.
About You
- QCF Level 4 or 5 in Health & Social Care (or willingness to work towards).
- Previous leadership or management experience within mental health, supported living, floating support, domiciliary care, or a similar environment.
- Good understanding of the care sector and relevant regulatory frameworks.
- Strong communication and organisational skills with the ability to work effectively across multiple teams and services.
- IT literate, including experience using Microsoft Word and Excel.
- Flexible approach to working across field and office‐based environments.
About Agincare
We're a family‐run business that has been caring and supporting people since 1986. With over 4,500 team members, we are one of the UK's largest care providers and continue to grow across England. Agincare Enable delivers specialist support services that empower people to live as independently as possible within their communities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all backgrounds.
Deputy Manager employer: Enable
Agincare is an exceptional employer, dedicated to empowering individuals and fostering a supportive work environment. With a strong family-run ethos, employees benefit from competitive salaries, a comprehensive employee assistance programme, and opportunities for professional growth within the mental health sector across vibrant London boroughs. Join us to make a meaningful impact while enjoying a culture that prioritises wellbeing and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Enable.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Enable!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Enable, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Enable or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Enable:Before hitting send, make sure to tailor your application specifically to Enable! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Enable
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
