At a Glance
- Tasks: Be the first point of contact for clients and resolve issues on the spot.
- Company: Join a friendly, independent tech company with a supportive culture.
- Benefits: Enjoy optional WFH Fridays, competitive salary, and career growth opportunities.
- Other info: Work in a dynamic environment with a close-knit team.
- Why this job: Make a real impact by solving problems and shaping client IT strategies.
- Qualifications: Strong problem-solving skills and a passion for technology.
The predicted salary is between 25000 - 35000 £ per year.
Enable Technology Borehamwood Full-time Optional WFH Fridays The role You ll be the first voice our clients hear and the first pair of hands on every incident - which makes you the person who defines what working with Enable feels like.
This isn t a call-logging job.
We want engineers who fix things at first contact, spot patterns before they become problems, and hand over escalations so well-documented that 2nd line thanks them for it.
Who we are We re Enable Technology, a Borehamwood-based MSP of around 20 people, supporting a diverse and growing SME client base across London and the South East.
We act as far more than an IT supplier to our clients - for many of them we re their virtual IT director, shaping strategy as well as keeping the lights on.
We re independent, profitable and entirely free of private equity ownership.
Technical decisions here are made on operational merit, not quarterly EBITDA targets - and our CEO has over 25 years of enterprise IT leadership behind him, so good technical arguments win.
And the team is the reason people stay.
We re a genuinely friendly, supportive and helpful bunch: engineers here back each other up by default, questions are welcomed rather than judged, and nobody gets left to struggle alone on a hard ticket.
It s a culture we protect deliberately as we grow - and it s the first thing you ll notice when you walk in.
Where we re headi...
1st Line Service Desk Engineer employer: enable Technology
At Enable Technology, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that fosters growth and development. Our team is dedicated to mentoring one another, ensuring that every engineer has the opportunity to enhance their skills while working with cutting-edge technology in a dynamic environment. With a clear career progression path and a commitment to employee well-being, including optional work-from-home Fridays and a range of perks, we are the ideal place for those looking to build a meaningful IT career.
