Operations Manager

Operations Manager

Motherwell Full-Time 39100 - 51100 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams to deliver exceptional employability services for disabled people across Scotland.
  • Company: Enable Works is Scotland's largest provider of specialist employability support, impacting over 7000 lives annually.
  • Benefits: Enjoy hybrid work, health cash plans, employee assistance, and career development opportunities.
  • Why this job: Join a mission-driven team making a real difference in creating an equal society.
  • Qualifications: Experience in employability systems, team leadership, budget management, and strong communication skills required.
  • Other info: Travel across Central and South East Scotland is expected; a full driving licence is necessary.

The predicted salary is between 39100 - 51100 £ per year.

Operations Manager

Location: Managing services across Scotland, travel a few days per month
Salary: £46,102 per annum + Excellent Benefits!
Contract: Full time, Permanent

This is an Operations role covering a national portfolio with specific responsibility for the Highlands, Moray and Perth areas.

Candidates may have an office base at any of our local offices across Scotland and will be required to travel to their designated region regularly therefore a driving licence is essential for this role.

As a leader at Enable Works, you\’ll be at the forefront of our mission to deliver exceptional employability services for disabled people across Scotland.

You will be responsible for leading partnerships and programmes across Highland, Moray and Perth and Kinross and will play a pivotal role in driving our organisation forward.

You will have overall accountability for strategic development of your programmes and region, leading on performance management; financial and contract management and developing opportunities for new business, allowing us to grow our impact.

You\’ll have significant oversight of operations and staffing for the region, as well as managing and leading key external stakeholder relationships, ensuring smooth and efficient functioning of the services in your remit.

This is a hybrid role with some office time and travel expected. A driving license and access to a vehicle is essential for this role.

What will you do

  • Setting and upholding high standards – you will be accountable for leading a team of Performance Managers, Team Leaders and Employment Coordinators, ensuring services meet and exceed expectations.
  • Ensuring compliance and performance excellence – you will be accountable for all quality and compliance for services in your region, ensuring robust processes are in place that align with contractual expectations.
  • Guiding a high performing team -as a leader you will be responsible for mentoring Performance Managers and Team Leaders, fostering their growth as leaders to provide effective mentoring and management for your team.
  • Strategic engagement – building relationships with both local and national funders and stakeholders will be second nature to you, ensuring seamless contract delivery and long lasting partnerships.
  • Pioneering opportunities – you will be responsible for proactively identifying and cultivating new business opportunities, staying up to date with emerging trends and policy changes to ensure your services can respond to local and national priorities.
  • Please see the job pack for more detailed information on the role.

Please note, a pay award for Enable staff is pending.

About You

We really need you to have these:

  • An understanding of employability and skills structures and systems in Scotland
  • An understanding of national employability policies such as No One Left Behind
  • Experience of leading a performance focused team
  • Ability to effectively coach and motivate developing leaders to deliver high performance within your team
  • Experience of successfully managing and forecasting performance profiles Experience of writing impact reports
  • Ability to work autonomously, fully accountable for managing and driving the services in your area to achieve excellence
  • Self-management skills and the ability to prioritise competing deadlines effectively
  • Effective project management skills and ability to think strategically to achieve long-term goals
  • A natural, professional relationship builder with the ability to partner and negotiate with stakeholders
  • Experience of creating and managing budgets, delivering on financial expectations and forecasting change
  • Strong attention to detail with professional presentation and personality
  • Experience working in rural areas
  • Confident communicator with experience of public speaking
  • Role model who will demonstrate our values, leading by example
  • IT proficient with experience of competently using Microsoft packages, and CRM systems
  • A full driving licence and access to a car, as travel is required in this role

We would love it if you had these:

  • Experience of working in employability out with Scotland
  • Experience of business development including bid writing
  • Experience of working with people who have multiple/complex barriers
  • Experience of leading managers and working with geographically dispersed teams

Please ensure you include a detailed personal statement, outlining how you meet the requirements.

We want to hear why you are a good fit for this role and what skills and experience you can bring to our organisation, so please take the time to clearly outline this in your application statement.

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

  • Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
  • Employee Assistance Programme
  • Cycle to Work Scheme*
  • Season Ticket Loans*
  • Blue Light Card

Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration

Starting a career with Enable is the first step towards making a real difference in our award-winning charity\’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed.

Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date.

*Terms and Conditions Apply

Click on APPLY!

Operations Manager employer: Enable Scotland

Enable Works is an exceptional employer, offering a dynamic work culture that prioritises inclusivity and employee development. With a strong commitment to supporting disabled individuals in Scotland, employees benefit from extensive learning programmes, a range of health benefits, and opportunities for career advancement, all while making a meaningful impact in the community. The hybrid working model and travel across Central and South East Scotland provide a unique blend of flexibility and engagement with diverse stakeholders.
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Contact Detail:

Enable Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarise yourself with the employability and skills structures in Scotland. Understanding policies like 'No One Left Behind' will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the employability sector, especially those who have experience in leading performance-focused teams. Building these connections can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience in managing budgets and financial forecasting. Be ready to share specific examples of how you've successfully maintained financial stability in previous roles.

✨Tip Number 4

Showcase your public speaking skills by participating in local events or webinars related to employability. This will not only boost your confidence but also highlight your ability to engage with stakeholders effectively.

We think you need these skills to ace Operations Manager

Understanding of employability and skills structures in Scotland
Knowledge of national employability policies such as No One Left Behind
Experience in leading performance-focused teams
Coaching and motivating developing leaders
Performance management and forecasting
Writing impact reports
Autonomous working and accountability
Self-management and prioritisation skills
Effective project management skills
Strategic thinking for long-term goals
Relationship building and stakeholder negotiation
Budget creation and financial management
Attention to detail and professional presentation
Public speaking and confident communication
Role modelling organisational values
IT proficiency, particularly in Microsoft packages and CRM systems
Full driving licence and access to a car

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.

Craft a Strong Personal Statement: In the 'More about you' section, write a detailed personal statement that highlights your relevant experience and skills. Use specific examples to demonstrate how you meet the requirements listed in the job description.

Highlight Leadership Experience: Since the role involves team leadership and performance management, emphasise any previous experience you have in leading teams, mentoring others, and achieving high performance. This will show that you are capable of fulfilling the expectations of the role.

Showcase Financial Management Skills: Given the importance of managing budgets and financial stability in this role, include any relevant experience you have in creating and managing budgets. Be specific about your achievements in this area to demonstrate your capability.

How to prepare for a job interview at Enable Scotland

✨Understand the Organisation's Mission

Before your interview, make sure you understand Enable Works' mission and values. Familiarise yourself with their focus on employability support for disabled people in Scotland. This will help you align your answers with their goals and demonstrate your commitment to their cause.

✨Showcase Your Leadership Experience

As an Operations Manager, you'll be leading teams. Prepare examples of how you've successfully led performance-focused teams in the past. Highlight your coaching and mentoring skills, as well as any specific achievements that showcase your ability to drive results.

✨Prepare for Financial Management Questions

Since you'll be responsible for managing budgets and financial forecasting, be ready to discuss your experience in these areas. Bring examples of how you've created and managed budgets in previous roles, and be prepared to explain how you ensure financial stability and efficiency.

✨Demonstrate Your Stakeholder Engagement Skills

Building strong relationships with funders and commissioners is crucial for this role. Think of instances where you've successfully engaged with stakeholders to achieve a common goal. Be ready to discuss your negotiation skills and how you've influenced policy or strategy in your previous positions.

Operations Manager
Enable Scotland
Location: Motherwell

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