Commercial Account Handler

Commercial Insurance Account Handler Birmingham £25,000–£45,000 (DOE) Join a Leading Independent Insurance Broker An award-winning, Chartered independent insurance brokerage with over 30 years in the industry is looking to add a Commercial Insurance Account Handler to its high-performing Birmingham team. Known for delivering tailored insurance solutions across a wide variety of sectors, from motor trade and manufacturing to construction and retail this brokerage is trusted by businesses across the UK. You’ll be joining a well-established and supportive team, working in a collaborative, forward-thinking environment that invests in its people and offers excellent opportunities for long-term progression. The Role As a Commercial Insurance Account Handler, you’ll be responsible for managing a portfolio of commercial clients, handling renewals, mid-term adjustments, and new business quotations. This is a great opportunity for someone who thrives in a client-focused environment and is looking to further their career in a respected, growing brokerage. Key Responsibilities Handle renewals, mid-term adjustments (MTAs), and new business enquiries Understand client risk exposures and tailor insurance solutions accordingly Identify and act on cross-selling opportunities and potential gaps in cover Maintain strong relationships with insurers, negotiating terms and handling queries Ensure records are accurate and compliant with company standards Support clients through claims processes, referring to internal specialists when needed Manage aged debtors and advise on premium finance options where appropriateIdeal Candidate Profile Previous experience in a Commercial Insurance Account Handler role (1–2+ years preferred) Confident managing a portfolio of commercial clients Strong knowledge of commercial insurance products and processes Excellent communication, attention to detail, and client service skills Progress towards CII qualifications is advantageous but not essentialWhat’s on Offer Fully funded professional qualifications (including CII) Structured training and development programme Excellent progression opportunities across a national office network Generous pension contribution Free parking Flexible, supportive working culture Great holiday package (increasing with length of service) Regular performance reviews and development plans A collaborative, friendly, and people-first team environment This is a fantastic opportunity to join a respected broker that values its people, champions professional growth, and delivers exceptional service to a broad and diverse client base. Commercial Insurance Account Handler Birmingham £25,000–£45,000 (DOE) Join a Leading Independent Insurance Broker An award-winning, Chartered independent insurance brokerage with over 30 years in the industry is looking to add a Commercial Insurance Account Handler to its high-performing Birmingham team. Known for delivering tailored insurance solutions across a wide variety of sectors, from motor trade and manufacturing to construction and retail this brokerage is trusted by businesses across the UK. You’ll be joining a well-established and supportive team, working in a collaborative, forward-thinking environment that invests in its people and offers excellent opportunities for long-term progression. The Role As a Commercial Insurance Account Handler, you’ll be responsible for managing a portfolio of commercial clients, handling renewals, mid-term adjustments, and new business quotations. This is a great opportunity for someone who thrives in a client-focused environment and is looking to further their career in a respected, growing brokerage. Key Responsibilities Handle renewals, mid-term adjustments (MTAs), and new business enquiries Understand client risk exposures and tailor insurance solutions accordingly Identify and act on cross-selling opportunities and potential gaps in cover Maintain strong relationships with insurers, negotiating terms and handling queries Ensure records are accurate and compliant with company standards Support clients through claims processes, referring to internal specialists when needed Manage aged debtors and advise on premium finance options where appropriateIdeal Candidate Profile Previous experience in a Commercial Insurance Account Handler role (1–2+ years preferred) Confident managing a portfolio of commercial clients Strong knowledge of commercial insurance products and processes Excellent communication, attention to detail, and client service skills Progress towards CII qualifications is advantageous but not essentialWhat’s on Offer Fully funded professional qualifications (including CII) Structured training and development programme Excellent progression opportunities across a national office network Generous pension contribution Free parking Flexible, supportive working culture Great holiday package (increasing with length of service) Regular performance reviews and development plans A collaborative, friendly, and people-first team environment This is a fantastic opportunity to join a respected broker that values its people, champions professional growth, and delivers exceptional service to a broad and diverse client base