At a Glance
- Tasks: Handle complex insurance claims and support the wider claims team.
- Company: Fast-growing specialist insurance business in Bristol with a modern approach.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a dynamic environment with opportunities to mentor and develop others.
- Why this job: Become a key technical expert and make a real impact in a growing team.
- Qualifications: Significant insurance claims experience and strong technical knowledge required.
The predicted salary is between 40500 - 49500 £ per year.
- Technical Claims Handler
- Bristol | Hybrid
- Permanent | 35 hours per week | Monday–Friday (2-3 days in the office)
There are Claims Handler roles where you simply manage your own caseload.
This isn't one of them.
We're partnering with a fast-growing specialist insurance business in Bristol that is continuing to invest in and grow its claims function.
They're looking for an experienced Technical Claims Handler who can become a go-to technical expert within the team — handling the more complex claims yourself, while supporting and developing the wider claims team.
It's an excellent opportunity for an experienced Claims Handler who enjoys the technical side of claims, wants greater responsibility and likes helping others make better decisions.
What will you be doing?
- Handling complex claims
- Own more complex, high-value and technically challenging claims from notification through to settlement
- Assess policy coverage, liability, quantum and overall claims strategy
- Review reserves, indemnity decisions and settlement outcomes
- Identify potential fraud, coverage concerns and claims requiring escalation
- Ensure claims are handled fairly and consistently in line with FCA requirements and insurer mandates
- Becoming the team's technical point of contact
- Act as the first point of referral for technical and procedural queries
- Support Claims Handlers with complex customer issues and disputes
- Provide technical guidance and coaching
- Help improve decision-making and technical capability across the wider team
- Quality assurance & sign-off
- Review and approve claims decisions within delegated authority
- Carry out QA reviews and provide constructive feedback
- Support claims file audits
- Ensure decisions are properly evidenced and documented
- Payments & financial controls
- Review and authorise claim payments within agreed authority limits
- Monitor reserves, settlements and indemnity payments
- Identify potential leakage, anomalies and financial risks
- Support claims expenditure governance and reconciliation
- Developing others
- Support onboarding and training of new Claims Handlers
- Deliver technical coaching and knowledge-sharing sessions
- Identify knowledge gaps across the team
- Help develop training materials and guidance
- Promote best practice and continuous development
What are we looking for?
You'll already have significant insurance claims experience and strong technical knowledge.
Ideally, you'll bring
- Strong understanding of policy interpretation, indemnity, liability and settlements
- Experience handling complex or higher-value claims
- Experience working within delegated authority and payment approval frameworks
- Knowledge of FCA requirements and claims best practice
- Experience mentoring, coaching or technically supporting other Claims Handlers
- Strong decision-making and analytical skills
- Excellent attention to detail
- Confidence explaining technical claims decisions to customers, colleagues and stakeholders
- Experience with claims management systems and reporting tools
Why consider it?
This is a chance to join a growing, modern insurance operation where you'll have significantly more influence than simply managing a caseload.
You'll become a key technical resource within the claims function, have exposure to more complex work, help develop the wider team and play a part in improving processes and claims performance as the business continues to scale.
If you're currently a Senior Claims Handler, Technical Claims Handler, Claims Specialist or an experienced Claims Handler ready for more responsibility, I'd be keen to speak with you.
Interested?
Click "Apply" or get in touch directly for a confidential conversation.
Technical Claims Handler in Bristol employer: enable recruitment | B CorpTM
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Contact Details:
enable recruitment | B CorpTM Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Claims Handler in Bristol
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like enable recruitment | B CorpTM). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like enable recruitment | B CorpTM. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Technical Claims Handler in Bristol
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at enable recruitment | B CorpTM.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at enable recruitment | B CorpTM. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at enable recruitment | B CorpTM
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at enable recruitment | B CorpTM to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at enable recruitment | B CorpTM, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding enable recruitment | B CorpTM's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
