At a Glance
- Tasks: Manage liability claims from start to finish, ensuring efficient progress and fair outcomes.
- Company: Respected claims operation in Maidstone with a supportive team culture.
- Benefits: Competitive salary, hybrid working, private healthcare, and pension scheme.
- Other info: Excellent long-term career development opportunities await you.
- Why this job: Join a dynamic team and develop your career in a fast-paced environment.
- Qualifications: Experience in Liability Claims Handling and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking an experienced Liability Claims Handler to join a well-established and highly respected claims operation based in Maidstone, handling a varied caseload of Employer’s Liability (EL), Public Liability (PL) and some Motor Liability claims. This is an excellent opportunity for an experienced liability professional looking to manage complex claims within a collaborative and supportive environment, with flexibility through a hybrid working model.
The Role
You will be responsible for managing a portfolio of liability claims from cradle-to-grave, overseeing investigations, liability assessments, negotiation and settlement across a broad range of injury and property damage claims. The caseload will consist of approximately:
- 60% Public Liability (PL)
- 40% Employer’s Liability (EL)
- Additional exposure to Motor Liability
You will handle claims from first notification through to conclusion, working closely with policyholders, insurers, brokers, solicitors and third parties to ensure claims are progressed efficiently and effectively.
Key Responsibilities
- Managing a portfolio of EL, PL and Motor Liability claims from inception through to settlement
- Conducting detailed investigations into liability, causation and quantum
- Handling both injury and property damage claims
- Reviewing policy coverage and making liability decisions
- Liaising with solicitors, insurers, brokers and third parties
- Negotiating settlements and achieving fair customer outcomes
- Maintaining accurate claim records and producing clear technical reports
- Delivering excellent customer service whilst ensuring technical accuracy
About You
We are keen to speak with candidates who have:
- Previous experience within Liability Claims Handling
- Strong knowledge of Employer’s Liability and Public Liability claims
- Experience handling claims cradle-to-grave
- Exposure to motor liability claims would be advantageous
- Strong investigative, negotiation and communication skills
- The ability to manage a varied caseload in a fast-paced environment
What’s On Offer
- Competitive salary
- Hybrid working
- Private healthcare
- Pension scheme
- Supportive and collaborative team environment
- Excellent long-term career development opportunities
If you are an experienced liability claims professional looking for your next opportunity in Maidstone, we would be keen to hear from you.
Claims Handler in Maidstone employer: enable recruitment | B Corp™
Join a well-established and highly respected claims operation in Maidstone, where you will thrive in a supportive and collaborative environment. With competitive salaries, hybrid working options, and excellent long-term career development opportunities, this role as a Liability Claims Handler offers not just a job, but a meaningful career path. Experience the benefits of private healthcare and a pension scheme while managing a varied caseload that allows you to utilise your expertise in a dynamic setting.
Contact Details:
enable recruitment | B Corp™ Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Employer’s and Public Liability claims. We recommend practising common interview questions and scenarios you might face, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Claims Handler position! We’re always on the lookout for talented individuals, and applying directly can give you a leg up in the process.
We think you need these skills to ace Claims Handler in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in handling liability claims, especially EL and PL. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about liability claims and how you can contribute to our supportive team. Keep it concise but impactful!
Showcase Your Skills:We’re looking for strong investigative and negotiation skills, so make sure to mention specific examples where you’ve successfully managed claims or resolved disputes. This will help us see your potential!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Maidstone.
How to prepare for a job interview at enable recruitment | B Corp™
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employer’s Liability and Public Liability claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show your expertise and confidence in managing a varied caseload.
✨Showcase Your Investigative Skills
Prepare to talk about your approach to conducting investigations into liability and causation. Think of examples where your thoroughness led to successful outcomes. This is crucial for a role that requires detailed assessments and decision-making.
✨Master the Art of Negotiation
Since negotiation is key in this role, come equipped with examples of settlements you've negotiated. Highlight your strategies for achieving fair customer outcomes while maintaining technical accuracy. This will demonstrate your ability to balance client needs with company policies.
✨Emphasise Team Collaboration
This position thrives in a collaborative environment, so be prepared to discuss how you've worked with policyholders, insurers, and solicitors in the past. Share experiences that showcase your communication skills and ability to work effectively within a team.
