At a Glance
- Tasks: Manage a diverse portfolio of liability claims from start to finish.
- Company: Well-respected claims operation in Maidstone with a supportive culture.
- Benefits: Competitive salary, hybrid working, private healthcare, and pension scheme.
- Other info: Excellent long-term career development opportunities await you.
- Why this job: Join a collaborative team and develop your career in a dynamic environment.
- Qualifications: Experience in Liability Claims Handling and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking an experienced Liability Claims Handler to join a well-established and highly respected claims operation based in Maidstone, handling a varied caseload of Employer’s Liability (EL), Public Liability (PL) and some Motor Liability claims. This is an excellent opportunity for an experienced liability professional looking to manage complex claims within a collaborative and supportive environment, with flexibility through a hybrid working model.
The Role
You will be responsible for managing a portfolio of liability claims from cradle-to-grave, overseeing investigations, liability assessments, negotiation and settlement across a broad range of injury and property damage claims. The caseload will consist of approximately:
- 60% Public Liability (PL)
- 40% Employer’s Liability (EL)
- Additional exposure to Motor Liability
You will handle claims from first notification through to conclusion, working closely with policyholders, insurers, brokers, solicitors and third parties to ensure claims are progressed efficiently and effectively.
Key Responsibilities
- Managing a portfolio of EL, PL and Motor Liability claims from inception through to settlement
- Conducting detailed investigations into liability, causation and quantum
- Handling both injury and property damage claims
- Reviewing policy coverage and making liability decisions
- Liaising with solicitors, insurers, brokers and third parties
- Negotiating settlements and achieving fair customer outcomes
- Maintaining accurate claim records and producing clear technical reports
- Delivering excellent customer service whilst ensuring technical accuracy
About You
We are keen to speak with candidates who have:
- Previous experience within Liability Claims Handling
- Strong knowledge of Employer’s Liability and Public Liability claims
- Experience handling claims cradle-to-grave
- Exposure to motor liability claims would be advantageous
- Strong investigative, negotiation and communication skills
- The ability to manage a varied caseload in a fast-paced environment
What’s On Offer
- Competitive salary
- Hybrid working
- Private healthcare
- Pension scheme
- Supportive and collaborative team environment
- Excellent long-term career development opportunities
If you are an experienced liability claims professional looking for your next opportunity in Maidstone, we would be keen to hear from you.
Claims Handler in Kent employer: enable recruitment | B Corp™
Join a well-established and highly respected claims operation in Maidstone, where you will thrive in a supportive and collaborative environment. With competitive salaries, hybrid working options, and excellent long-term career development opportunities, this role as a Liability Claims Handler offers the perfect blend of professional growth and work-life balance. Experience the benefits of private healthcare and a pension scheme while managing a varied caseload of liability claims.
Contact Details:
enable recruitment | B Corp™ Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their claims process. Be ready to discuss your previous experience with EL and PL claims, and think of examples that showcase your negotiation skills and customer service excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your thought process when handling complex claims and how you ensure fair outcomes for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Claims Handler in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in handling liability claims, especially in Employer’s and Public Liability. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about liability claims and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Skills:In your application, emphasise your investigative and negotiation skills. We’re looking for someone who can manage a varied caseload effectively, so give us examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at enable recruitment | B Corp™
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employer’s Liability and Public Liability claims. Be prepared to discuss specific cases you've handled, focusing on your investigative process and how you reached your conclusions.
✨Showcase Your Negotiation Skills
Since negotiation is key in this role, think of examples where you've successfully negotiated settlements. Highlight your approach and the outcomes, demonstrating your ability to achieve fair results for all parties involved.
✨Demonstrate Your Customer Service Approach
Prepare to talk about how you deliver excellent customer service while maintaining technical accuracy. Share instances where you've gone above and beyond for clients, as this will show your commitment to their needs.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the hybrid working model, or how they support career development. This shows your genuine interest in the role and the company.
