Head of Property & Customer Experience

Head of Property & Customer Experience

Full-Time 60000 - 75000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead customer operations and enhance resident engagement in a mission-driven property business.
  • Company: Fast-growing property company transforming vacant buildings into affordable homes.
  • Benefits: Competitive salary, impactful work, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on social impact and community building.
  • Why this job: Make a difference by providing affordable homes and improving customer experiences.
  • Qualifications: Proven leadership skills and experience in customer operations.

The predicted salary is between 60000 - 75000 £ per year.

Enable Recruitment is seeking a dynamic leader to head the customer operation within a fast-growing, mission-led property business focused on transforming vacant buildings into affordable homes in London and the South East. You will drive occupancy, manage daily operations, and champion the customer journey across a scale-up phase, building strong resident engagement while delivering measurable KPIs and exceptional service.

Head of Property & Customer Experience employer: enable recruitment | B Corp™

Join a leading Tech for Good company in Bristol, where your work will directly contribute to enhancing social impact through meaningful sales initiatives. We pride ourselves on a vibrant work culture that fosters collaboration and innovation, offering employees ample growth opportunities, competitive salaries, and unique benefits such as paid volunteering days. Be part of a mission-driven team that values your contributions and supports your professional development.

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Contact Details:

enable recruitment | B Corp™ Recruitment Team

We think you need these skills to ace Head of Property & Customer Experience

Leadership Skills
Customer Experience Management
Operational Management
KPI Development and Measurement
Resident Engagement
Strategic Planning
Communication Skills