At a Glance
- Tasks: Manage liability claims from start to finish, ensuring efficient progress and fair outcomes.
- Company: Well-established claims operation in Maidstone with a supportive culture.
- Benefits: Competitive salary, hybrid working, private healthcare, and pension scheme.
- Other info: Excellent long-term career development opportunities await you.
- Why this job: Join a collaborative team and develop your career in a dynamic environment.
- Qualifications: Experience in Liability Claims Handling and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking an experienced Liability Claims Handler to join a well-established and highly respected claims operation based in Maidstone, handling a varied caseload of Employer’s Liability (EL), Public Liability (PL) and some Motor Liability claims. This is an excellent opportunity for an experienced liability professional looking to manage complex claims within a collaborative and supportive environment, with flexibility through a hybrid working model.
The Role
You will be responsible for managing a portfolio of liability claims from cradle-to-grave, overseeing investigations, liability assessments, negotiation and settlement across a broad range of injury and property damage claims. The caseload will consist of approximately:
- 60% Public Liability (PL)
- 40% Employer’s Liability (EL)
- Additional exposure to Motor Liability
You will handle claims from first notification through to conclusion, working closely with policyholders, insurers, brokers, solicitors and third parties to ensure claims are progressed efficiently and effectively.
Key Responsibilities
- Managing a portfolio of EL, PL and Motor Liability claims from inception through to settlement
- Conducting detailed investigations into liability, causation and quantum
- Handling both injury and property damage claims
- Reviewing policy coverage and making liability decisions
- Liaising with solicitors, insurers, brokers and third parties
- Negotiating settlements and achieving fair customer outcomes
- Maintaining accurate claim records and producing clear technical reports
- Delivering excellent customer service whilst ensuring technical accuracy
About You
We are keen to speak with candidates who have:
- Previous experience within Liability Claims Handling
- Strong knowledge of Employer’s Liability and Public Liability claims
- Experience handling claims cradle-to-grave
- Exposure to motor liability claims would be advantageous
- Strong investigative, negotiation and communication skills
- The ability to manage a varied caseload in a fast-paced environment
What’s On Offer
- Competitive salary
- Hybrid working
- Private healthcare
- Pension scheme
- Supportive and collaborative team environment
- Excellent long-term career development opportunities
If you are an experienced liability claims professional looking for your next opportunity in Maidstone, we would be keen to hear from you.
Claims Handler in Dartford employer: enable recruitment | B Corp™
Join a well-established and highly respected claims operation in Maidstone, where you will thrive in a supportive and collaborative environment. With competitive salaries, hybrid working options, and excellent long-term career development opportunities, this role as a Liability Claims Handler offers the perfect blend of professional growth and work-life balance. Experience the benefits of private healthcare and a pension scheme while managing a varied caseload of liability claims.
Contact Details:
enable recruitment | B Corp™ Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join online forums. You never know who might have the inside scoop on a Claims Handler role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to liability claims. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in handling EL, PL, and Motor Liability claims. This can be a great conversation starter during interviews and will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Claims Handler in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in handling liability claims, especially in Employer’s and Public Liability. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about liability claims and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Skills:In your application, emphasise your investigative and negotiation skills. We’re looking for someone who can manage a varied caseload effectively, so give us examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at enable recruitment | B Corp™
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employer’s Liability and Public Liability claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Investigative Skills
Prepare to talk about your approach to conducting investigations. Think of examples where your investigative skills made a difference in a claim's outcome. Highlighting your ability to assess liability and causation will demonstrate your expertise in managing complex claims.
✨Practice Negotiation Scenarios
Negotiation is key in this role, so consider practising some negotiation scenarios before the interview. Think about how you would handle different situations, such as negotiating settlements or dealing with difficult stakeholders. This will help you articulate your strategies clearly during the interview.
✨Emphasise Customer Service Excellence
Since delivering excellent customer service is crucial, prepare to share examples of how you've gone above and beyond for clients. Discuss how you maintain clear communication and manage expectations, as this will show that you understand the importance of customer satisfaction in claims handling.
