Customer Manager (Brixton) London | Office-based (Monday - Friday) £50,000–£55,000 + up to £10,000 performance bonus We’re hiring a Customer Manager for our client, a profitable and growing property business transforming buildings into affordable, community-led homes. They currently manages more than 1,000 tenants across 150 properties, and this role will sit at the heart of the customer operation—leading the team, improving performance and ensuring a consistently high-quality experience from first enquiry through to move-out. This is not a traditional lettings role . They're looking beyond transactional property backgrounds for someone who understands how to lead customer-facing teams, manage a commercial pipeline and build smarter, more scalable processes. Leading, coaching and holding a customer-facing team accountable Monitoring viewings, conversion rates and hard-to-fill spaces Using KPIs, reporting and customer feedback to improve performance Improving CRM workflows and operational processes Building positive, well-managed communities across the portfolio Success will be measured through occupancy, response times, customer satisfaction, team performance and the quality of the overall customer journey. Direct experience managing and coaching a customer-facing team Strong commercial and pipeline-management capability A data-led approach to KPIs, conversion and performance Hands-on experience using CRM systems; Property experience is useful, but it is not essential . Strong candidates could come from hospitality, co-living, build-to-rent, flexible workspace, membership businesses, customer operations or other service-led environments. Up to £10,000 discretionary performance bonus ~25 days’ holiday plus your birthday off ~ Additional holiday linked to service ~ One-month paid sabbatical after five years ~ Pension contributions and team activities This is a strong opportunity for a commercially minded customer leader who wants real ownership, visible impact and the chance to shape how a growing business operates.
Customer Support Executive (Property) in City of London employer: enable recruitment | B Corp™
Join a leading Tech for Good company in Bristol, where your work will directly contribute to enhancing social impact through meaningful sales initiatives. We pride ourselves on a vibrant work culture that fosters collaboration and innovation, offering employees ample growth opportunities, competitive salaries, and unique benefits such as paid volunteering days. Be part of a mission-driven team that values your contributions and supports your professional development.
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enable recruitment | B Corp™ Recruitment Team
