Rowing Community Manager - Barn Elms, London

We are looking for an experienced and enthusiastic Community Manager to join our Leisure team at Enable. The role focuses on membership administration, junior racing squad support, fundraising, and community engagement. It serves as a central administrative and coordination point, reducing operational pressure on coaches while ensuring members, athletes, and families are well supported and informed. During the maternity cover period, the role includes supporting fundraising and securing external funding for long‑term sustainability.

Responsibilities

• Manage adult and squad membership administration, ensuring all rowers are correctly registered, onboarded, and recorded, with memberships and payments monitored and followed up as required.
• Oversee Direct Debit and payment processes for adult members, including monitoring rejected payments and liaising with members to resolve issues in a timely manner.
• Coordinate and manage invoicing for junior squad race fees, including tracking attendance, calculating charges, issuing invoices, and responding to parent or guardian queries.
• Support the planning and delivery of fundraising activities in collaboration with the Operations Manager, including event coordination, volunteer support, communications, and follow‑up.
• Research and support applications for external funding and grants, maintaining appropriate records and reporting, particularly during the maternity cover period.
• Communicate clearly and consistently with stakeholders including coaches, parents, volunteers, schools, and partners.
• Assist the Operations Manager when needed on Service Level Agreements and Boat Hire.
• Organise and manage Barn Elms kit distribution, including running the kit window twice per year and maintaining relevant records.
• Maintain accurate and up‑to‑date squad membership and database records, ensuring required documentation is received and data is consistent in coordination with Racing Squad Coaches.
• Support community outreach and development initiatives, including engagement with schools and community groups, rowing taster sessions, and recruitment activities.
• Provide strategic and administrative support to racing squad programmes, including coordination of communications, race‑day logistics, and administrative tasks to reduce coaching workload.
• Act as a central administrative point of contact for racing squad lead coaches and assist with coaching delivery where required.
• Work with your line manager to identify your own support needs and undertake continual personal and professional development.
• Ensure compliance with Enable's Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding.
• Commit to the promotion of equality, diversity and inclusion for colleagues and clients.
• Create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected.
• Report any instances of inappropriate behaviour or discrimination.
• Ensure data is kept securely in line with data protection law and Enable LC's procedures.
• Be fully aware of safeguarding principles as they apply to children and vulnerable adults in relation to your work role.
• Carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post.
• Assist with any duties, events or activities hosted by Enable.

Qualifications

• Experience working with Rowing Clubs or Rowing Coaches.
• BR level 2 coaching qualification and power boat licence (desired, not required).

Benefits

• 30 days of annual leave (plus 8 bank holidays).
• Life Insurance.
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work).
• A variety of social and wellbeing activities each month.
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc.).
• Gym Membership.

Job Details

• Reports to: Boathouse Operations Manager.
• Based: Barn Elms Boathouse.
• Salary: £31,573.08 (Full‑time Equivalent).
• Contract: Fixed Term Contract (Maternity Leave Cover) until 28th February 2027.
• Work Arrangement: 30 hours per week, On‑site.

Equal Opportunity Statement

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.