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- Tasks: Support mental health initiatives and empower individuals to improve their wellbeing.
- Company: Enable, a charity dedicated to enhancing community health and wellbeing.
- Benefits: 30 days annual leave, life insurance, wellbeing perks, and flexible working.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in mental health support and excellent customer service skills.
- Other info: Join a diverse team committed to equality and community impact.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced and enthusiastic Mental Health Support Officer to join our Health and Wellbeing team at Enable!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people's lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
Role Overview
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties and Responsibilities
- Process new referrals to the service, updating databases, booking appointments and liaising with the Mental Health Programme Lead, delivery team and referrers across the Wandsworth and Richmond borough.
- Maintain records and input data from sessions, assessments, and health information from referrers or other clinicians.
- Use excellent customer service to deal with enquiries from a range of individuals and organisations including mental health service users, programme participants, and referrers.
- Support the Mental Health Programme Lead to deliver services by booking facilities, identifying exit routes and organising meetings.
- Develop relationships with stakeholders, community partners and clinical services who are involved in the programme.
- Work alongside Enable's Marketing and Communication team to assist in promoting the programme and encouraging clients to keep active through newsletters, attending events, social media and other printed materials.
- Organise and administrate team meetings, steering groups, and other relevant meetings as required.
- Support the Mental Health Programme Lead to collate and report accurate data and KPI's on a monthly and quarterly basis. Assist in displaying information in an appropriate manner for the target audience e.g. presentations, written reports, verbal updates.
- Assist with the recording and monitoring of programme statistics, measurements and questionnaire feedback on the online monitoring system. Work with Mental Health Programme Lead to display this in an appropriate manner for the target audience e.g. presentations, written reports, verbal updates.
Generic Duties and Responsibilities
- To comply with all of Enable Codes of practice, including the code of conduct, and policies and procedures concerning data protection and health and safety.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
- Ensure patient referral data is kept securely in line with data protection best practice guidelines and Enable's procedures.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
- Required to travel inside and outside of the boroughs for service delivery.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
If this role is not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on hr@enablelc.org
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
Mental Health Support Officer in London employer: ENABLE LEISURE AND CULTURE
Contact Detail:
ENABLE LEISURE AND CULTURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Enable and their Health and Wellbeing team. Understand their values and how they impact the community, so you can show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to mental health support. Use real-life examples from your experience to demonstrate your skills and passion for helping others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Enable team.
We think you need these skills to ace Mental Health Support Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Mental Health Support Officer. We want to see how you can contribute to our Health and Wellbeing team!
Show Your Passion: Let your enthusiasm for mental health and community wellbeing shine through in your application. We love candidates who are genuinely motivated to make a difference in people's lives!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see why you’d be a great fit for Enable.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Enable.
How to prepare for a job interview at ENABLE LEISURE AND CULTURE
✨Know Your Stuff
Make sure you understand the role of a Mental Health Support Officer inside and out. Familiarise yourself with Enable's mission, values, and the specific duties listed in the job description. This will help you demonstrate your enthusiasm and alignment with their goals during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in mental health support or related fields. Think of specific examples where you've made a positive impact, dealt with challenging situations, or collaborated with diverse teams. This will show that you have the practical skills needed for the role.
✨Emphasise Communication Skills
As a Mental Health Support Officer, excellent communication is key. Be ready to talk about how you've effectively communicated with clients, stakeholders, and team members in the past. Highlight any experience you have in promoting programmes or engaging with the community, as this aligns with Enable's focus on outreach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in their initiatives. This shows your genuine interest in the role and helps you assess if Enable is the right fit for you.
