Ticketing & Guest Ops Lead - Live Sports & Hospitality in Manchester
Ticketing & Guest Ops Lead - Live Sports & Hospitality

Ticketing & Guest Ops Lead - Live Sports & Hospitality in Manchester

Manchester Full-Time 25000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead ticketing operations and ensure top-notch guest experiences at major sports events.
  • Company: Dynamic sports activation agency based in Manchester.
  • Benefits: Competitive salary, exciting work environment, and opportunities for growth.
  • Why this job: Be part of thrilling live sports events and make a difference in guest satisfaction.
  • Qualifications: Experience with ticketing systems and a background in events or hospitality.
  • Other info: Join a passionate team and elevate your career in the sports industry.

The predicted salary is between 25000 - 33000 £ per year.

A leading sports activation agency based in Manchester is seeking an Operations Lead for ticketing, systems, and guest management at major sports events. You will handle the end-to-end ticketing operations, ensuring accuracy across all guest data and platforms. This role requires experience with ticketing systems and a background in events or hospitality. You will be integral in providing excellent guest experiences and coordinating with clients and internal teams, offering a salary range of £25k - £33k based on experience.

Ticketing & Guest Ops Lead - Live Sports & Hospitality in Manchester employer: En2End Sports Activation Agency

Join a dynamic sports activation agency in Manchester, where we prioritise employee growth and foster a collaborative work culture. With competitive salaries and a focus on delivering exceptional guest experiences at major sports events, we offer unique opportunities for professional development and the chance to be part of an exciting industry. Our commitment to excellence ensures that every team member plays a vital role in our success.
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Contact Detail:

En2End Sports Activation Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ticketing & Guest Ops Lead - Live Sports & Hospitality in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the sports and hospitality sectors on LinkedIn. We can leverage our connections to get insights and maybe even referrals for that Ticketing & Guest Ops Lead role.

✨Tip Number 2

Prepare for interviews by researching the company and its events. We should know their recent projects and how they handle guest experiences. This will show our genuine interest and help us stand out!

✨Tip Number 3

Practice common interview questions related to ticketing and guest management. We can role-play with friends or use online resources to refine our answers and boost our confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Ticketing & Guest Ops Lead - Live Sports & Hospitality in Manchester

Ticketing Systems
Guest Management
Event Coordination
Attention to Detail
Data Accuracy
Client Communication
Team Collaboration
Customer Service
Operational Management
Problem-Solving Skills
Hospitality Experience
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Ticketing & Guest Ops Lead role. Highlight your experience with ticketing systems and any relevant events or hospitality background. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sports events and guest management. Let us know how you can contribute to creating excellent guest experiences at major sports events.

Showcase Relevant Experience: When filling out your application, be sure to showcase any previous roles that involved ticketing operations or guest management. We love seeing real examples of how you've made an impact in similar positions!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!

How to prepare for a job interview at En2End Sports Activation Agency

✨Know Your Ticketing Systems

Make sure you brush up on the ticketing systems relevant to the role. Familiarise yourself with common platforms and their functionalities, as well as any recent trends in ticketing technology. This will show your potential employer that you're not just a fit for the role but also proactive about staying updated.

✨Showcase Your Event Experience

Prepare to discuss your previous experiences in events or hospitality. Have specific examples ready that highlight your ability to manage guest operations and ensure a seamless experience. This could be anything from handling guest queries to coordinating with teams during an event.

✨Emphasise Attention to Detail

Since accuracy across guest data is crucial, be ready to demonstrate your attention to detail. You might want to share instances where your meticulousness made a difference in your previous roles, especially in managing guest lists or ticketing information.

✨Prepare Questions About Guest Experience

Think of insightful questions to ask about how the agency approaches guest experience at major sports events. This shows your genuine interest in the role and helps you understand their expectations better. It’s a great way to engage with the interviewers and leave a lasting impression.

Ticketing & Guest Ops Lead - Live Sports & Hospitality in Manchester
En2End Sports Activation Agency
Location: Manchester
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