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- Tasks: Drive strategic sales and build long-term partnerships across Europe.
- Company: Join En Route, a global leader in passenger solutions and airline catering.
- Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
- Other info: We value diversity and are committed to an equitable recruitment process.
- Why this job: Be part of a dynamic team making a real impact in the airline industry.
- Qualifications: Proven experience in strategic sales and strong negotiation skills required.
The predicted salary is between 50000 - 65000 £ per year.
We’re En Route. We’re a welcoming, down-to-earth team that believes great commercial relationships are built on trust, insight and collaboration - not quick wins. As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate worldwide as part of dnata, one of the world’s largest combined air services providers. With over 20 years as a trusted global food solutions partner, and offices across the UK, USA, Australia and UAE, En Route continues to grow. Are you ready to be part of our story?
The Role: We’re looking for a strategic, commercially minded Senior Account Manager who knows how to build long-term value - and who brings a structured methodology to how they build relationships and sell. As a Senior Account Manager, you’ll take full ownership of sales and profit delivery across a European region, developing and executing strategic, insight‑led account plans that drive sustainable growth.
This role is suited to someone who:
- Sells through strategy, insight and influence
- Builds partnerships at board level
- Uses Miller Heiman methodologies to navigate complex buying groups
- Thinks creatively about customer challenges, range development and commercial solutions
You’ll work closely with Commercial, NPD, Creative, Marketing and Operations teams to bring customer strategies to life and may also have responsibility for leading and developing account managers.
What You’ll Be Doing:
- Own and deliver regional sales, margin and P&L performance
- Lead complex negotiations with key customers and prospects across the UK & EU
- Develop strategic growth plans for priority accounts using Miller Heiman principles
- Build deep partnerships with senior stakeholders up to board level
- Identify and convert new net sales opportunities, not just incremental volume
- Lead quarterly business reviews and long‑term growth planning sessions
- Drive tender activity (RFI/RFP/RFQ) and major commercial initiatives
- Work with Creative, NPD and Commercial teams to develop differentiated solutions
- Analyse market activity, competitor trends and customer data to shape strategy
- Ensure pricing, business cases and investments align with company frameworks
- Oversee seamless project delivery from concept through to operation
- Inspire, coach and role-model best practice for the wider account team
- Maintain accurate CRM data and deliver high-quality commercial reporting
What We’re Looking For:
Essential:
- Proven experience in strategic sales, senior account management or business development
- Miller Heiman sales methodology experience (essential)
- Strong background in airline catering, food, logistics or complex B2B environments
- Demonstrated ability to sell solutions, not transactions
- Exceptional negotiation and influencing skills
- Commercially astute, numerate and confident owning P&L performance
- Experience engaging senior decision-makers and board-level stakeholders
- Fluency in English plus one European language
- Right to live and work in the UK
Desirable:
- Experience managing or mentoring account managers
- Strong understanding of airline, passenger services or regional catering markets
- Track record of winning and growing multi‑country or strategic accounts
We are committed to creating an inclusive, equitable, and diverse workplace where everyone feels valued and empowered to contribute their best. We welcome applications from people of all backgrounds, identities, and experiences, and we are dedicated to ensuring a fair and accessible recruitment process for all candidates. If you require any adjustments or support during the application or interview stages, please let us know – we’re here to help!
Regrettably, due to the high volume of applications we receive, we are unable to respond individually to every candidate. If you have not heard from us within 10 working days of submitting your application, unfortunately you have not been successful on this occasion.
We take your privacy seriously. Any personal data you share with us during the application process will be handled in accordance with applicable data protection laws and used solely for recruitment purposes. Your information will be stored securely and retained only for as long as necessary.
Senior Account Manager in Windsor employer: En Route International
Contact Detail:
En Route International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Windsor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, know their values, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your strategic sales skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Senior Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative to engage directly with us. It shows you're genuinely interested in being part of our story at En Route, and we appreciate that!
We think you need these skills to ace Senior Account Manager in Windsor
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your strategic thinking and how you've successfully built long-term relationships in previous roles. We want to see how you can bring that insight to the table!
Use the Right Language: Incorporate terms from the job description, like 'Miller Heiman methodologies' and 'commercial solutions'. This shows us you understand the role and can speak our language, which is super important for a Senior Account Manager.
Be Specific About Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven sales and profit delivery. We love numbers, so if you can quantify your success, do it! It makes your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in being part of our story!
How to prepare for a job interview at En Route International
✨Know Your Miller Heiman Methodology
Make sure you brush up on the Miller Heiman sales methodologies before your interview. Be ready to discuss how you've applied these principles in past roles, especially when navigating complex buying groups. This will show that you understand the strategic approach needed for the Senior Account Manager position.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built long-term partnerships with senior stakeholders. Highlight specific instances where your insight and collaboration led to successful outcomes. This is crucial as the role requires you to engage with board-level decision-makers.
✨Demonstrate Commercial Acumen
Be prepared to discuss your experience with P&L performance and how you've driven sales growth in previous roles. Use numbers and specific achievements to illustrate your commercial awareness and ability to deliver results, as this is a key aspect of the job.
✨Research the Company and Market Trends
Familiarise yourself with En Route's services and the airline catering market. Understanding current trends and competitor activities will help you shape your answers and demonstrate your strategic thinking during the interview. It shows you're genuinely interested in the company and the role.