At a Glance
- Tasks: Lead sales strategies and exceed targets in the airline catering industry.
- Company: Join En Route, a global leader in passenger solutions and onboard products.
- Benefits: Enjoy competitive salary, hybrid work, and opportunities for travel across Europe.
- Why this job: Shape the future of onboard hospitality and collaborate with global partners.
- Qualifications: Experience in strategic sales and commercial account management is essential.
- Other info: Dynamic role with potential for career growth and impactful contributions.
The predicted salary is between 30000 - 50000 £ per year.
At En Route, we don’t just support the journey - we elevate it. Born in 2002 and now the leading global specialist in passenger solutions, supply chain services, and innovative onboard products, we bring creativity, precision, and passion to the world’s airlines. As part of dnata, one of the world’s most respected air and travel services providers, our impact stretches across six continents, supported by world-class catering, travel, cargo, and ground handling expertise.
The Senior Account Manager (SAM) is responsible for leading and exceeding sales & profit targets for the region through the development and execution of strategic business strategies. Working within company guidelines and investment parameters, the SAM will drive growth by acquiring new net sales, increasing sales to existing customers, and maintaining customer retention.
Collaboration with operational and cross-functional teams is essential to ensure exceptional service delivery and customer satisfaction. Additionally, the SAM may have line management responsibilities, overseeing a team of account managers to achieve collective goals and objectives.
- Take ownership of sales budget performance and engage in contract negotiations with key stakeholders across the UK/EU to impact the departmental P&L significantly.
- Expand market share, achieve, and surpass sales & gross margin objectives.
- Lead negotiations and strategy with key prospective accounts, making critical decisions.
- Conduct quarterly meetings with key prospects and customers to review performance and strategize.
- Cultivate and manage commercial relationships for En Route in the region.
- Understand customer business development plans and align En Route’s support to enable their success.
- Conduct periodic product/range reviews to ensure offerings meet account needs and drive growth and profitability.
- Provide accurate and timely performance, financial, and volume forecasting and reporting for accounts, considering market dynamics and business fluctuations.
- Collaborate with Marketing to analyse competitor activities and propose strategic changes based on data insights.
- Develop and implement a strategic sales plan in coordination with Commercial, NPD, and Creative teams to achieve sales and margin targets.
- Manage project implementations in collaboration with the operational team to ensure a seamless transition from concept to operation.
- Inspire and motivate the local team to enhance performance and meet customer expectations.
- Serve as a role model for the team, offering coaching and support to the operational team as needed.
- Provide monthly reports to the senior management team.
- Maintain up-to-date customer and prospect records in En Route systems, ensuring accurate CRM data management for effective opportunity tracking.
- Establish measurable goals for short- and long-term sales and overall growth aligned with En Route’s vision and targets, regularly evaluating performance against set standards to drive profitable growth.
This job description is not intended to be either prescriptive or exhaustive, but it is issued as a general framework at the time of writing.
Requirements:
- Sales and/or Airline Catering experience
- Proven success within strategic sales / commercial account management / business development
- Strong commercial awareness (essential)
- Experience in regional catering/food/logistics markets
- Highly numerate (to interpret and produce financial plans, account profit, margins, etc.)
- Good data and business analysis and reporting skills
- Able to construct and deliver influential commercial selling presentations
- PC literate including Excel, Word, PowerPoint, etc.
- Native speaker level English (spoken/written), plus one European language
Type of Employment: Full time
Travel Required, primarily within Continental Europe, willing to travel at short notice
Based in Windsor HQ 3 days a week (hybrid)
Please no agencies.
If you require any adjustments or support during the application or interview stages, please let us know – we’re here to help!
Any personal data you share with us during the application process will be handled in accordance with applicable data protection laws and used solely for recruitment purposes.
Sr Commercial Account Executive - Commercial employer: En Route International
Contact Detail:
En Route International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Commercial Account Executive - Commercial
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and market position. When you walk into that interview, you want to show them you’re not just another candidate – you’re the one they’ve been looking for!
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your achievements, skills, and how you can contribute to their success. Remember, confidence is key, so let your personality shine through!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role. And hey, if you’re keen on this position, apply through our website to make sure your application gets the attention it deserves!
We think you need these skills to ace Sr Commercial Account Executive - Commercial
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how your passion for onboard hospitality and innovative solutions aligns with our mission at En Route.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in strategic sales and account management. We love seeing how your background fits with our goals, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about efficiency!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at En Route International
✨Know Your Numbers
As a Senior Account Manager, you'll need to be highly numerate. Brush up on your financial plans, profit margins, and sales forecasts. Be ready to discuss how you've used data to drive growth in previous roles.
✨Showcase Your Strategic Mindset
Prepare to talk about your experience in developing and executing strategic business strategies. Think of specific examples where you’ve successfully expanded market share or increased sales to existing customers.
✨Master the Art of Negotiation
Negotiation skills are key for this role. Come equipped with examples of past negotiations you've led, especially those that had a significant impact on P&L. Highlight your approach and the outcomes.
✨Collaborate and Inspire
This position requires collaboration with various teams. Be prepared to discuss how you've motivated teams in the past and how you plan to inspire your local team at En Route to meet customer expectations.