Logistics Coordinator – Freight Forwarding (Air & Sea)

We’re En Route. We’re a welcoming bunch, with a down-to-earth outlook that helps build lasting relationships with customers and colleagues alike. As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the world’s largest combined air services providers. En Route’s expertise is one of the many reasons why we’ve enjoyed more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE.

Our Values: Created by En Route colleagues, our values sit at the very heart of our business. En Route International operates globally as part of dnata, one of the world’s largest air services providers. With offices in the UK, USA, Australia, and UAE, we supply premium baked goods, meals, and snacks to the travel industry. Our success is built on strong partnerships, tailored solutions, and managing complex international supply chains with precision.

Job Purpose: This is an exciting opportunity to lead logistics coordination for a major customer account, primarily managing high-volume container shipments from GB to the Middle East, as well as movements to the US, Australia, and Asia. The role focuses on freight forwarding activities, predominantly sea freight with some air freight, ensuring timely, cost-effective delivery and exceptional service. You will act as the key liaison between suppliers, carriers, and internal teams, managing international transport flows and documentation while maintaining operational excellence.

Key Responsibilities:

• Logistics Coordination
  • Manage international shipments (sea and air) with freight forwarders and carriers
  • Book shipments, schedule deliveries, and prepare all required shipping documents (invoices, packing lists, customs paperwork)
  • Monitor container movements and proactively resolve delays or issues
  • Track and report logistics performance metrics
• Communication and Collaboration
  • Act as the main point of contact for freight forwarders and carriers
  • Provide clear updates on shipment status and transport issues to internal teams and customs
  • Collaborate with purchasing, sales, and warehouse teams to ensure smooth operations
• Data Analysis and Reporting
  • Generate reports on shipment performance and cost efficiency
  • Maintain accurate records of all logistics transactions
• Inventory Management
  • Support stock accuracy through remote audits and cycle counts
  • Assist with inventory control procedures as required

Person Specification: Background in freight forwarding or international logistics, with hands-on experience in sea freight and some air freight. Strong understanding of Incoterms, transport flows, and international shipping processes. Operational, hands-on mindset with ownership of shipments and problem-solving skills. Excellent communication and organisational skills. Proficient in Microsoft Excel and familiar with ERP systems (Business Central/Navision/SAP preferred but not essential).

Please note this is a Hybrid role (3 days in-office) based out of Windsor, Berkshire.

Why Join Us? We offer benefits including health care, 25 days’ holiday plus an extra day for your birthday, and the chance to work in a global business with exciting growth opportunities. We are committed to creating an inclusive, equitable, and diverse workplace where everyone feels valued and empowered to contribute their best. We welcome applications from people of all backgrounds, identities, and experiences, and we are dedicated to ensuring a fair and accessible recruitment process for all candidates. If you require any adjustments or support during the application or interview stages, please let us know – we’re here to help!

Regrettably, due to the high volume of applications we receive, we are unable to respond individually to every candidate. If you have not heard from us within 10 working days of submitting your application, unfortunately you have not been successful on this occasion. We take your privacy seriously. Any personal data you share with us during the application process will be handled in accordance with applicable data protection laws and used solely for recruitment purposes. Your information will be stored securely and retained only for as long as necessary.