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- Tasks: Lead sales strategies and exceed targets in airline catering.
- Company: Join En Route, a global leader in passenger solutions and airline catering.
- Benefits: Enjoy up to 15% bonus, private medical cover, and 25 days holiday plus your birthday.
- Why this job: Be part of a dynamic team with a down-to-earth culture and global impact.
- Qualifications: University degree or equivalent experience; 5+ years in strategic sales or account management.
- Other info: Hybrid working model with opportunities for travel across Europe.
The predicted salary is between 52000 - 78000 £ per year.
Location: Windsor, UK
Salary: Up to £65,000 per annum + Commission
Job Type: fulltime, permanent
Benefits
- Up to 15% bonus
- Private Medical Cover
- Life Cover
- Income Protection
- Critical Illness Cover
- Pension
- Social Events
- Holiday- 25 days per year plus your Birthday and Bank Holidays
- Gym Membership – 50% off at Snap Fitness, Windsor
- Hybrid working (2 days WFH)
We’re En Route.
We’re a welcoming bunch, with a down-to-earth outlook that helps build lasting relationships with customers and colleagues alike.
As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the world’s largest combined air services providers.
En Route’s expertise is one of the many reasons why we’ve enjoyed more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE.
Are you ready to become part of our story?
Job Purpose
The Senior Account Manager (SAM) is responsible for leading and exceeding sales & profit targets for the region through the development and execution of strategic business strategies. Working within company guidelines and investment parameters, the SAM will drive growth by acquiring new net sales, increasing sales to existing customers, and maintaining customer retention. Collaboration with operational and cross-functional teams is essential to ensure exceptional service delivery and customer satisfaction. Additionally, the SAM may have line management responsibilities, overseeing a team of account managers to achieve collective goals and objectives.
Key responsibilities
- Take ownership of sales budget performance and engage in contract negotiations with key stakeholders across the UK/EU to impact the departmental P&L significantly.
- Expand market share, achieve, and surpass sales & gross margin objectives.
- Lead negotiations and strategy with key prospective accounts, making critical decisions.
- Conduct quarterly meetings with key prospects and customers to review performance and strategize.
- Cultivate and manage commercial relationships for En Route in the region.
- Develop in-depth insights into customer businesses and establish strategic partnerships with decision-makers up to the main board level.
- Understand customer business development plans and align En Route\’s support to enable their success.
- Conduct periodic product/range reviews to ensure offerings meet account needs and drive growth and profitability.
- Generate market activity reports, analyse trends, and present findings to the senior team as needed.
- Provide accurate and timely performance, financial, and volume forecasting and reporting for accounts, considering market dynamics and business fluctuations.
- Collaborate with Marketing to analyse competitor activities and propose strategic changes based on data insights.
- Develop and implement a strategic sales plan in coordination with Commercial, NPD, and Creative teams to achieve sales and margin targets.
- Contribute to business development initiatives in the region, including tender processes (RFQ/RFP, etc.).
- Ensure adherence to approved business case and pricing models as per company standards.
- Manage project implementations in collaboration with the operational team to ensure a seamless transition from concept to operation.
- Inspire and motivate the local team to enhance performance and meet customer expectations.
- Serve as a role model for the team, offering coaching and support to the operational team as needed.
- Provide monthly reports to the senior management team.
- Maintain up-to-date customer and prospect records in En Route systems, ensuring accurate CRM data management for effective opportunity tracking.
- Establish measurable goals for short- and long-term sales and overall growth aligned with En Route\’s vision and targets, regularly evaluating performance against set standards to drive profitable growth.
To undertake any other duties, which may from time to time be assigned. This job description is not intended to be either prescriptive or exhaustive, but it is issued as a general framework at the time of writing.
Person Specification
Qualifications and training
- Educated to University Degree level or equivalent business experience
- Experience partnering with a Key Account customers
- Sales and/or Airline Catering experience and at least 5 years in strategic sales or commercial account management or business development
Knowledge and skills
- Proven sales ability and customer account development
- Strong commercial awareness required
- Understanding of the Airline Industry
- Experience in regional catering/food/logistics markets
- Highly numerate (to interpret and produce financial plans, account profit, margins, etc.)
- Good data and business analysis and reporting skills
- PC literate including Excel, Word, PowerPoint, etc.
- Able to construct and deliver influential commercial selling presentations
- Superior negotiation skills
- Native speaker level English (spoken/written), plus one European language
- Must have the right to live and work in the UK
Job Dimensions
- Geographic Responsibility: Europe
- Type of Employment: Full time
- Travel Required, primarily within Continental Europe, willing to travel at short notice
En Route International | Senior Account Manager (Airline Catering) employer: En Route International
Contact Detail:
En Route International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land En Route International | Senior Account Manager (Airline Catering)
✨Tip Number 1
Familiarize yourself with the airline catering industry. Understanding the specific challenges and trends in this sector will help you engage more effectively during interviews and discussions with potential employers.
✨Tip Number 2
Network with professionals in the airline and catering sectors. Attend industry events or join relevant online forums to connect with key decision-makers and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in strategic sales and account management. Be ready to share specific examples of how you've successfully driven growth and maintained customer relationships in previous roles.
✨Tip Number 4
Showcase your negotiation skills. Since the role involves contract negotiations, think of instances where you've successfully negotiated terms or resolved conflicts, and be prepared to discuss these during your interview.
We think you need these skills to ace En Route International | Senior Account Manager (Airline Catering)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in strategic sales, account management, and the airline catering industry. Use specific examples that demonstrate your ability to exceed sales targets and manage key accounts.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the Senior Account Manager position and mention any specific achievements that showcase your skills.
Showcase Your Negotiation Skills: Since negotiation is a key part of this role, include examples in your application that illustrate your superior negotiation skills. Highlight any successful contracts or partnerships you've secured in previous positions.
Highlight Your Analytical Abilities: Demonstrate your strong data analysis and reporting skills by mentioning any tools or methods you’ve used to interpret financial plans or market trends. This will show your capability to generate insights that drive business growth.
How to prepare for a job interview at En Route International
✨Showcase Your Sales Expertise
Be prepared to discuss your previous sales achievements in detail. Highlight specific examples where you exceeded targets or successfully negotiated contracts, as this role heavily relies on proven sales ability.
✨Understand the Airline Catering Industry
Familiarize yourself with current trends and challenges in the airline catering sector. Demonstrating knowledge about the industry will show that you're not just a salesperson but someone who understands the unique needs of the business.
✨Prepare for Strategic Discussions
Since the role involves developing strategic business strategies, be ready to discuss how you would approach market expansion and customer retention. Think about potential strategies you could implement at En Route.
✨Demonstrate Leadership Skills
As the Senior Account Manager may have line management responsibilities, be prepared to share your experiences in leading teams. Discuss how you inspire and motivate others to achieve collective goals.
