Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage contracts and ensure smooth operations with 3PL service partners.
- Company: Join En Route, a global leader in passenger solutions and supply chain services.
- Benefits: Enjoy hybrid working, 25 days off, birthday day off, and a company bonus scheme.
- Why this job: Be part of a dynamic team that values relationships and offers growth opportunities.
- Qualifications: Background in account management or customer service; experience in supply chain is a plus.
- Other info: Work in a fast-paced environment with a supportive culture and exciting social events.
The predicted salary is between 30000 - 42000 £ per year.
Location: Windsor, UK
Salary: Up to £42k per annum
Job Type: Fulltime, Permanent
Benefits:
- Birthday day off
- 25 days off a year
- Company bonus scheme
- Hybrid Working (3 days in office)
- Medical Insurance
- Referral Scheme
- Social Events
- Flexi Time
We’re En Route. We’re a welcoming bunch, with a down-to-earth outlook that helps build lasting relationships with customers and colleagues alike. As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the world’s largest combined air services providers. En Route’s expertise is one of the many reasons why we’ve enjoyed more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE. Are you ready to become part of our story?
Job purpose:
Reporting to the Head of Contracts Management, the Contracts Coordinator will be responsible for the day-to-day tasks associated with the management of our 3PL service partners. Ensuring all contractual obligations and standards are met concerning the provision of third-party logistics (3PL) services within the global organisation. You will play a key role in optimizing our supply chain network and design, ensuring the smooth operational flow of both goods and services.
Key responsibilities:
- Serve as the primary point of contact for all contract-related matters and inquiries responding promptly and courteously, striving to exceed the stakeholders' expectations.
- Lead routine meetings with 3PL service partners, setting agendas, documenting minutes, and distributing actions to appropriate stakeholders.
- Reconcile weekly invoicing to ensure both purchase and sales of third-party services are in accordance with the contractual rates.
- Monitor and evaluate contract performance, ensuring compliance with agreed service levels, key performance indicators, and contractual obligations.
- Maintain accurate and up-to-date contract documentation, ensuring proper record-keeping and adherence to internal policies and procedures, managing stakeholders to ensure deadlines or anniversaries are met.
- Support cross-functional teams with reporting progress of process improvements and cost-saving initiatives, monitoring effectiveness.
- Assist in documenting Supply Chain initiatives and the associated business cases, ensuring proposals can be submitted for internal approval in a timely fashion.
- Conduct regular cross-functional reviews and audits to identify potential risks, issues, or non-compliance, and assist with the development of appropriate mitigation strategies.
- Collaborate with cross-functional teams, including supply chain, procurement, technical and legal, to understand the operational needs for new contracts.
- Stay updated on industry trends, regulations, and best practices related to 3PL contracts, and apply this knowledge to support contract management processes.
- Undertake any further duties which may from time to time be assigned.
This job description is not intended to be either prescriptive or exhaustive but is issued as a general framework at the time of writing.
Skills & Qualifications:
- Background in Account Management and Customer Service.
- Experience of Project or Change Management, desirable.
- Exposure to Third-Party Logistics, Supply Chain Operations, or International Trade, desirable.
- Experience of FMCG, desirable.
- Excellent verbal and written communication skills.
- Ability to prioritise workload, multitask, and work to deadlines effectively.
- Ability to work on own initiative and collaborate with multiple stakeholders.
- Flexible to take on extra and varied tasks when required.
- Enjoy working in a fast-paced environment and adapting to changing circumstances.
- Proactive and quick thinking in solving problems.
- Have a positive attitude with a strong passion for what you do.
3PL Contracts Coordinator employer: En Route International
Contact Detail:
En Route International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3PL Contracts Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in third-party logistics and supply chain management. This knowledge will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the logistics and supply chain sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at En Route.
✨Tip Number 3
Prepare to discuss your experience in account management and customer service, as these skills are crucial for the role. Think of specific examples where you've successfully managed client relationships or resolved issues.
✨Tip Number 4
Showcase your ability to work collaboratively with cross-functional teams. Be ready to share instances where you've worked with different departments to achieve a common goal, as this is key for the Contracts Coordinator position.
We think you need these skills to ace 3PL Contracts Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, customer service, and any exposure to third-party logistics or supply chain operations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that align with the responsibilities listed, such as managing contracts or collaborating with cross-functional teams.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this position, provide examples in your application that demonstrate your ability to communicate effectively with stakeholders and lead meetings.
Showcase Problem-Solving Abilities: In your application, include instances where you've proactively solved problems or improved processes. This will resonate well with the company's need for someone who can adapt to changing circumstances and work in a fast-paced environment.
How to prepare for a job interview at En Route International
✨Know Your Contracts
Familiarise yourself with the basics of 3PL contracts and logistics. Be prepared to discuss how you would manage contractual obligations and ensure compliance, as this will show your understanding of the role.
✨Demonstrate Communication Skills
Since the role involves being the primary point of contact for contract-related matters, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with stakeholders in previous roles.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific instances where you've identified issues and implemented solutions. This is crucial for a role that requires monitoring contract performance and mitigating risks.
✨Research the Company Culture
Understand En Route's values and culture. They pride themselves on building lasting relationships, so be prepared to discuss how you can contribute to a positive team environment and align with their down-to-earth outlook.
