Service Manager - Supported Living

Service Manager - Supported Living

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and manage six supported living services, ensuring high-quality care for service users.
  • Company: Join Making Space, a values-driven organisation making a positive community impact.
  • Benefits: Enjoy competitive salary, flexible holidays, and professional development opportunities.
  • Other info: Great career progression with internal promotions and ongoing training.
  • Why this job: Make a real difference in people's lives while working with a supportive team.
  • Qualifications: Level 4 Diploma in Health and Social Care or willingness to obtain.

The predicted salary is between 30000 - 35000 £ per year.

We have an exciting opportunity for a Service Manager to join our Supported Living division across Cheshire East and Cheshire West, with responsibility for the operational management and leadership of six services. The successful candidate must have access to their own transport, as regular travel between the services across Cheshire East and Cheshire West is an essential requirement of the role.

Salary: £37,854.47 per annum
Hours: 39 weekly

At Making Space we are driven by a strong set of values that guide us in our mission to make a positive impact on the lives of the people who draw on our support. We live and breathe our values; Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready, every day and are looking for like-minded people to join us in making a meaningful difference in our community.

Responsibilities:

Are you looking for a role that's both challenging and rewarding, where you can make a real difference in the lives of our service users? As the Service Manager, you'll have overall accountability for ensuring the service runs smoothly and safely, while your dedicated team provides the highest standard of care to our service users. You'll provide leadership and management for the team, always on the lookout for opportunities to help them grow and develop their skills.

Qualifications:

Candidates must have a Level 4 (or equivalent) Diploma in Health and Social Care (or the willingness to work towards in an agreed time-frame) and have previous experience of leading a team in a similar care setting. Whilst skills are important, our main priority for any new colleague is to find people who share similar values and attitudes to our own. On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. We are seeking individuals who can showcase that their personal values align with ours here at Making Space.

Benefits:

  • Stream – Access up to 30% of your wages as you earn
  • Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
  • Lifestyle benefits through Bravo Benefits and Health service discounts
  • Holidays 25 days plus bank holidays (pro rata for part time)
  • We pay double time for Xmas day, Boxing Day and New Year’s Day
  • Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
  • Access to our library of learning through our e-portal
  • Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
  • We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
  • Travel schemes including cycle to work, car maintenance and 55p per mile travel expenses.
  • We run a colleague engagement hub with monthly and annual colleague awards
  • Pension Scheme 3% employer contribution as a minimum
  • Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.

Service Manager - Supported Living employer: en-GB

At Making Space, we pride ourselves on being an exceptional employer, offering a supportive and vibrant work culture that empowers our employees to make a meaningful impact in the lives of those we serve. With a strong commitment to professional development, we provide opportunities for career progression and continuous learning, ensuring that our team members can grow alongside us. Located across Cheshire East and Cheshire West, our services foster a collaborative environment where kindness and courage are at the heart of everything we do, making it a truly rewarding place to work.

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Contact Details:

en-GB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager - Supported Living

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at en-GB.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from en-GB!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like en-GB, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at en-GB or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Manager - Supported Living

Leadership
Team Management
Operational Management
Health and Social Care Diploma (Level 4 or equivalent)
Care Standards Compliance
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to en-GB:Before hitting send, make sure to tailor your application specifically to en-GB! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at en-GB

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.