At a Glance
- Tasks: Standardise and prepare system documentation for FLAGCIS, ensuring effective knowledge management.
- Company: Join a leading agency focused on maritime communication systems.
- Benefits: Full-time role with competitive pay and potential for remote work.
- Other info: Opportunity for career growth in a dynamic, collaborative environment.
- Why this job: Make a real impact in operational readiness while working on cutting-edge technology.
- Qualifications: NATO SECRET clearance and 5 years of experience in information management required.
The predicted salary is between 50000 - 60000 £ per year.
Deadline Date: Friday 19 June 2026
Requirement: Operational Readiness Knowledge Manager (FLAGCIS)
Location: Northwood, UK
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 3 August 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role
- Responsible for the standardization, consolidation, and preparation of system documentation for the FLAGCIS (maritime deployable communication & information system modules).
- Publishes, communicates, and implements a realizable information knowledge management (IKM) plan for operational system documentation for the FLAGCIS system to include timelines, deliverables, as well as responsibilities for drafting and approval.
- Assists in the production, validation, and refinement of system-level and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.
- Supports the coordination of documentation of infrastructure and CIS connectivity requirements to upgrade facilities for FLAGCIS.
- Monitors, records, and reports progress of IKM plan fulfillment, while recording observations and exceptions, proposing alternate production plans in case of unforeseen circumstances.
- Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians.
- Provides support to FLAGCIS validation and integration Technician as required.
Specific Working Conditions:
- This position requires 15%-30% Temporary Duty away from site.
- This position requires personnel to be able to work on board naval vessels including use of ladders and exposure to confined spaces.
- Personnel must have individual medical and personal liability cover.
Place of Work and Working Hours:
- The services under this contract shall be performed primarily on-site at the designated Agency location.
- The mandatory working time shall be 38 hours per week, to be performed Monday to Friday between 09:00 and 17:00, in accordance with Agency practices.
- A daily unpaid lunch break shall be taken in line with applicable local regulations and Agency practices.
- Remote work may be authorised on an exceptional basis, subject to project requirements and prior approval by the Agency.
- When remote work is authorised, the Contractor shall maintain reliable communication with the Agency, remain available during the agreed working hours, and ensure secure access to all required Agency systems, networks, and documentation platforms.
- All access and connectivity shall comply with applicable Agency security regulations, information assurance policies, and data protection requirements.
Use of Agency Vehicles:
- Where required for official duties and subject to prior authorization by the Agency, the Contractor may be permitted to operate Agency vehicles.
- Any such use shall be undertaken at the Contractor's sole responsibility and in compliance with applicable Agency rules and traffic regulations.
- The Contractor shall remain fully liable for any incidents, damages, or claims arising from the use of Agency vehicles, in accordance with the contract terms and the Contractor's insurance coverage.
Skill, Knowledge & Experience
- The candidate must have a currently active NATO SECRET security clearance.
- Higher vocational diploma with a focus in Information Technologies or related discipline.
- Minimum 5 years of relevant hands-on experience in creation, planning and management of Information and Knowledge Management of Technology related artefacts.
- Expert knowledge of MSOffice suite is required.
Desirable Qualifications and Education
- Bachelor's or Master's degree in Computer Science, Information Technologies or related discipline.
- Experience in creating Information Knowledge Management Plans.
- Experience in drafting technical documentation, including but not limited to system-level and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.
- Ability to write clear and concise technical documentation and user guides is required.
- Effective oral and written communication skills in English are essential.
- Customer focus: focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
C004925 Operational Readiness Knowledge Manager (FLAGCIS) (NS) - FRI 19 Jun in Northwood employer: EMW
As an Operational Readiness Knowledge Manager at our Northwood location, you will join a dynamic team dedicated to excellence in maritime communication systems. We pride ourselves on fostering a collaborative work culture that values innovation and professional growth, offering comprehensive training and development opportunities. With a commitment to employee well-being and a supportive environment, we ensure that our team members are equipped to thrive in their roles while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land C004925 Operational Readiness Knowledge Manager (FLAGCIS) (NS) - FRI 19 Jun in Northwood
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their needs. Tailor your responses to show how your skills align with the role of Operational Readiness Knowledge Manager. Practice common interview questions to boost your confidence.
✨Tip Number 3
Showcase your expertise! Bring examples of your previous work, especially any documentation or plans you've created. This will demonstrate your hands-on experience and give interviewers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace C004925 Operational Readiness Knowledge Manager (FLAGCIS) (NS) - FRI 19 Jun in Northwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational readiness and knowledge management. We want to see how your skills align with the specific duties mentioned in the job description.
Showcase Your Documentation Skills:Since the role involves a lot of technical documentation, include examples of your previous work. We love seeing clear and concise writing, so if you have any samples or links to your work, don’t hesitate to share them!
Highlight Relevant Experience:Emphasise your hands-on experience in creating and managing information and knowledge management plans. We’re looking for someone with at least 5 years in the field, so make sure that shines through in your application.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EMW
✨Know Your Documentation Inside Out
Make sure you’re familiar with the types of documentation you'll be working on, like technical manuals and operating procedures. Brush up on your experience in creating and managing these documents, as it will show your potential employer that you understand the role's requirements.
✨Showcase Your Communication Skills
Since effective communication is key for this position, prepare to discuss how you've successfully communicated complex information in the past. Think of examples where you’ve worked with stakeholders or created user guides that were well-received.
✨Demonstrate Your Customer Focus
Be ready to share specific instances where you prioritised customer needs in your previous roles. Highlight how you’ve monitored quality and productivity to ensure customer satisfaction, as this aligns perfectly with the job’s expectations.
✨Prepare for Technical Questions
Expect questions about your technical skills, especially regarding MS Office and knowledge management plans. Brush up on your technical expertise and be prepared to discuss how you’ve applied these skills in real-world scenarios.
