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- Tasks: Support daily operations of a busy helpdesk and ensure client requests are handled efficiently.
- Company: Join Emtec Facility Services, a leader in facility management solutions.
- Benefits: Enjoy competitive salary, generous holidays, and excellent development opportunities.
- Why this job: Be part of a passionate team that values commitment and success.
- Qualifications: Strong organisational skills and great communication abilities are essential.
- Other info: Free parking and wellness support to enhance your work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
Location: Uddingston
Emtec Facility Services is a leading provider of comprehensive facility management solutions. From installations to ongoing maintenance, we ensure that our clients' facilities operate seamlessly. Our commitment to planned preventative maintenance and 24-hour reactive support guarantees the reliability and longevity of every installation.
Emtec Facility Services are on the lookout for an experienced Resource Coordinator to join the team at our Head Office in Uddingston. As a Resource Coordinator, you’ll support the day-to-day operations of our busy helpdesk. Your role will ensure that client requests are handled efficiently and that engineers have the information they need to carry out work effectively. This is a fully office-based role. Working hours are Monday to Thursday 8am-4:30pm and Friday 8am-3:30pm.
What You’ll Be Doing
- Responding to client calls and emails with timely updates.
- Generating and issuing Purchase Orders (POs) to engineers and subcontractors.
- Creating job requests from incoming emails and ensuring all tasks meet agreed SLA’s.
- Keeping planners updated with accurate information for upcoming site visits.
- Maintaining clear and professional communication with clients throughout.
- Updating and uploading reports as required to support contract compliance and record keeping.
What You’ll Bring
- Experience in a similar role within facilities services is advantageous, but not essential.
- Strong organisational skills and a methodical way of working.
- Excellent attention to detail.
- Confident IT skills, including the ability to pick up new systems quickly.
- A willingness to learn, adapt, and support a busy team.
- Great verbal and written communication skills.
What’s in it for you
- Competitive Salary: Based on experience
- Generous Holidays: 33 days of holiday (inclusive of public holidays), increasing with length of service.
- Holiday Purchase Scheme: Additional flexibility to suit your needs.
- Contributory Pension Scheme: Secure your future with our contributory pension plan.
- Life Assurance: Peace of mind for you and your family.
- Development Opportunities: Excellent training and support for career growth.
- Wellness Support: Access to our Employee Assistance Programme and wellness portal.
- Exclusive Discounts: Benefit from our Employee Discounts Platform.
- Convenience: Free parking at our offices and a cycle scheme.
In return, you’ll become part of a dedicated and passionate team that values and rewards commitment and success. If this feels like the right opportunity for you, we’d love to hear from you – apply today!
Emtec Group is proud to be an equal opportunities Employer. We are committed to fostering a workplace that is inclusive, free from discrimination and encourages everyone to bring their whole self to work, reaching their full potential. At Emtec, we understand that a diverse team is key to our growth and success. We hire exceptional people from all backgrounds, not just because it’s the right thing to do, but because it strengthens our company.
Resource Coordinator in Glasgow employer: Emtec Group
Contact Detail:
Emtec Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Coordinator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities services sector and let them know you're on the lookout for a Resource Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Emtec Facility Services and understand their values and operations. Tailor your responses to show how your skills align with their needs, especially in handling client requests and supporting engineers.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects efficiently. This will demonstrate that you can keep things running smoothly at the helpdesk.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Emtec team. So, get your application in and let’s make it happen!
We think you need these skills to ace Resource Coordinator in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resource Coordinator role. Highlight your relevant experience and skills that match what we’re looking for, like your organisational skills and attention to detail.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it’s important to demonstrate your verbal and written communication skills. Use clear and professional language in your application to show us you can handle client requests effectively.
Be Specific About Your Experience: If you have experience in facilities services or similar roles, don’t just mention it—give us examples! Tell us about specific tasks you’ve handled that relate to the job description, like managing job requests or updating planners.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Emtec Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resource Coordinator role. Familiarise yourself with the key responsibilities like handling client requests and generating Purchase Orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've successfully managed multiple tasks in the past. Bring examples of how you’ve kept things running smoothly, especially in a busy environment. This will highlight your methodical approach and attention to detail.
✨Communicate Clearly and Confidently
As a Resource Coordinator, clear communication is key. Practice articulating your thoughts and experiences clearly. During the interview, ensure you listen carefully to questions and respond thoughtfully. This will showcase your verbal communication skills and your ability to maintain professional interactions.
✨Be Ready to Adapt and Learn
Emphasise your willingness to learn and adapt, as this is crucial for supporting a busy team. Share instances where you quickly picked up new systems or processes. This will reassure the interviewers that you’re flexible and ready to contribute positively to their operations.
