At a Glance
- Tasks: Design and deliver creative learning solutions to boost retail performance.
- Company: Dynamic retail company focused on people development.
- Benefits: Competitive salary, hybrid working, generous holiday allowance, and staff discounts.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact on early careers and onboarding experiences in a vibrant environment.
- Qualifications: Experience in retail L&D, strong communication skills, and a passion for coaching.
The predicted salary is between 40000 - 50000 £ per year.
This role supports the Head of Learning & Development in delivering programmes aligned to the head office people strategy. Key focus areas include Early Careers, Induction & Onboarding, Colleague Career Pathways, and Customer Care. You will act as a commercially minded L&D expert, designing and embedding creative learning solutions that directly improve retail store performance. The role requires building strong relationships with senior leaders across head office functions and influencing engagement with both existing and new L&D initiatives throughout the year.
Key Responsibilities
- Deliver programmes of work linked to the head office people strategy, including Early Careers, Induction & Onboarding, Career Pathways, and Customer Care.
- Build and maintain strong relationships with senior leaders to influence engagement with L&D initiatives.
- Design and deliver impactful learning solutions that enhance retail store performance.
- Lead L&D projects from concept to implementation, ensuring solutions are embedded and measurable.
- Create best‑in‑class induction and onboarding experiences.
- Develop Early Careers initiatives, including establishing partnerships with education authorities.
- Produce blended learning tools for both in‑person delivery and LMS platforms.
- Analyse data to inform decision‑making, measure impact, and demonstrate ROI against retail KPIs.
- Coach and develop retail management teams to drive high performance.
- Communicate effectively with stakeholders through clear, engaging written and verbal updates.
Behaviours
- Identifies potential talent and recognises skill gaps.
- Approachable and inclusive, creating a comfortable learning environment.
- Responsive yet planned, balancing agility with alignment to the wider people plan.
- Collaborative, acting as a learning ambassador with a growth mindset.
- Adaptable, offering flexible solutions to business challenges.
- Solutions‑focused, thinking creatively to overcome obstacles.
- Motivating, influencing others through enthusiasm and commitment.
We would like to meet someone who is
- Experienced working in a retail environment with a track record of delivering development initiatives that influence senior stakeholders.
- Strong presentation and facilitation skills, delivering with clarity and impact.
- Excellent verbal and written communication, keeping stakeholders informed and engaged.
- Experienced coaching and developing management teams to improve performance.
- Proven L&D design skills, particularly within Early Careers programmes.
- Ability to work at pace and translate concepts into comprehensive learning solutions.
- Strong analytical capability, using data to shape decisions and design training tools.
- Experienced creating best‑in‑class induction and onboarding experiences.
- Background in developing Early Careers initiatives and building partnerships with education authorities.
- Skilled in blended learning approaches, designing for both in‑person and LMS delivery.
- Experienced working in environments where learning and communication operate as a unified educational stream.
- Ability to use L&D data trends to demonstrate impact and ROI against retail KPIs.
- Proven success delivering projects within tight timelines while ensuring initiatives are embedded and measurable.
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
L&D Specialist- FTC 12 Months employer: Ems-Inc.
As an L&D Specialist at our London office, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. We offer a competitive salary, a hybrid working model, and generous staff discounts, all while empowering you to design impactful learning solutions that enhance retail performance. Join us to collaborate with senior leaders and make a meaningful difference in the careers of our colleagues through innovative training initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land L&D Specialist- FTC 12 Months
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Ems-Inc. looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
When you come across roles like L&D Specialist- FTC 12 Months at Ems-Inc., make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace L&D Specialist- FTC 12 Months
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Ems-Inc., make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Ems-Inc. and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Ems-Inc.
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Ems-Inc. might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Ems-Inc..
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
