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- Tasks: Welcome guests, manage diaries, and provide excellent customer service daily.
- Company: Join a dynamic team focused on maintaining a welcoming environment in Central London.
- Benefits: Enjoy a competitive salary, stable hours, and opportunities for professional growth.
- Why this job: Be the face of the company, enhance your communication skills, and thrive in a vibrant atmosphere.
- Qualifications: A-Level/BTEC or equivalent; previous receptionist experience preferred.
- Other info: Must reside in London and have the right to work in the UK.
The predicted salary is between 27000 - 35000 £ per year.
Position: Receptionist – General Administrator
Department: Operations
Position Reports To: Building Manager
Length of Contract: Permanent
Salary: £27,000 - £35,000 based on experience
Hours of Work: 8:30 AM to 5:30 PM, Monday - Friday
Main Duties:
- Provide excellent customer service by greeting and welcoming all guests and employees upon arrival.
- Prepare, arrange, and offer refreshments to guests whilst they wait for their meetings/appointments.
- Manage diaries/calendars.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming phone calls and make external calls as needed.
- Provide basic and accurate information in person and via phone/email.
- Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, and brochures).
- Receive, sort, and distribute daily mail and deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue/change/cancel fobs).
- Order building and office supplies and keep inventory of stock.
- Run daily building checks to ensure that the building is in good order.
- Liaise with the Block Management Company and all building service providers and contractors to maintain the building in good operational order.
- Update calendars, schedule meetings, and book meeting rooms.
- Arrange travel and accommodation and prepare vouchers.
- Maintain records of office expenses and costs.
- Perform other clerical duties such as filing, photocopying, transcribing, faxing, and posting mail.
- Provide effective reception service.
- Write letters and emails on behalf of the property management team.
- Assist the Head of Property Management and provide support to the Property Management team as required.
- Handle general administration for property management – applying for HMOs, landlord licences, record keeping, and liaising with managing agents.
- Perform general personal assistant duties as needed.
Profile:
- Must reside in London, ideally close to Central London.
- Apply only if you have relevant experience.
Qualifications and Skills:
- A-Level/BTEC education or equivalent; additional education or certifications in office administration or management is a plus.
- Previous experience in a receptionist or customer service role is preferred.
- Excellent verbal and written communication skills.
- Professional and pleasant demeanour with a strong customer service background.
- Excellent organisational and multitasking abilities.
- Proficiency in using standard office equipment, including multi-line phone systems and computer software (MS Office, email, and calendar applications).
- Ability to maintain composure in a fast-paced environment and handle difficult situations with tact and diplomacy.
- Familiarity with building access control systems and security protocols is advantageous.
- Flexibility to work shifts, including evenings and weekends, as required.
For this position, you must have the full right to work in the UK.
Vacature Receptie medewerker employer: EMR | Specialist in Marketing Recruitment
Contact Detail:
EMR | Specialist in Marketing Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vacature Receptie medewerker
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist, especially in a property management context. Understanding the nuances of managing diaries, handling mail, and liaising with service providers will give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in previous roles. Being able to demonstrate your ability to maintain composure and professionalism under pressure is crucial for this position.
✨Tip Number 3
Network with professionals in the property management sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the job.
✨Tip Number 4
Research the company culture at StudySmarter. Understanding our values and how we operate will help you tailor your approach during the interview process, making you a more appealing candidate.
We think you need these skills to ace Vacature Receptie medewerker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise skills like organisation, multitasking, and communication, as these are crucial for the receptionist role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage administrative tasks effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency with office equipment and software, as well as any experience with building access control systems. This will show you are well-prepared for the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a receptionist.
How to prepare for a job interview at EMR | Specialist in Marketing Recruitment
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Be prepared to share specific examples of how you've provided outstanding service in previous roles. This will demonstrate your ability to create a welcoming environment for guests and employees.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. During the interview, discuss how you manage multiple tasks, such as diary management and handling phone calls, while maintaining a tidy reception area. Highlight any tools or methods you use to stay organised.
✨Familiarise Yourself with Office Equipment
Proficiency in office equipment is essential. Brush up on your knowledge of multi-line phone systems and software like MS Office. You might be asked about your experience with these tools, so be ready to discuss how you've used them effectively in past positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you've had to remain calm under pressure or resolve conflicts, as this will show your capability to maintain composure in a fast-paced environment.
