Communications Specialist in London

Communications Officer – 12-month FTC – £30,000 – Hybrid (2 days WFH)

Location: Hospice serving London and the Home Counties

About the Role

As a key member of the busy Marketing & Communications team, you will create engaging, high-quality content that showcases the work they do and the people they support. You will produce blogs, news stories, case studies, and short videos for a wide range of online and offline channels. This role requires someone who is highly organised, collaborative, and comfortable working with minimal supervision.

Key Responsibilities

• Create compelling written and visual content for web, social media, print, and internal channels.
• Gather stories, interviews, and case studies from residents, families and care home teams.
• Support colleagues across our homes by advising on effective communication and brand consistency.
• Manage and schedule posts across social media channels, including paid campaigns.
• Maintain and update website content using CMS platforms.
• Monitor basic analytics to assess content performance and identify opportunities for improvement.
• Ensure all communications are accurate, consistent, and aligned with their brand and values.

About You

• Able to thrive in a fast-paced team with excellent planning and prioritisation skills.
• Comfortable working independently and confident in producing polished, engaging content.
• Happy to spend time in the care homes building relationships and gathering stories.

• A full UK driving licence and access to your own car are essential.

What You’ll Bring

• 2+ years’ experience in communications, marketing, or social media roles.
• Outstanding copywriting, editing, and proofreading skills.
• Experience in social media advertising (Facebook Business Manager preferred).
• Confident using CMS platforms , Canva , and basic analytics tools.
• An eye for detail and a creative mindset with a commitment to continuous improvement.