Training Coordinator in Wednesbury

The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

• Competitive pay rates and a bonus scheme
• 25 days annual leave plus the option to buy or sell leave
• Enhanced maternity and paternity leave
• Employee support, including life assurance and critical illness pay
• Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
• 24/7 anonymous access to advice on any aspect of health and wellbeing
• Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
• Savings on online purchases from retailers and utilities to entertainment and beyond

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation. But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.

About Our Opportunity

At EMR, we recognise that training and development are key drivers of business success. We are looking for a highly organised and proactive Training Coordinator to join our team and play a vital role in supporting the planning, coordination, and administration of training activities across the business. This is an excellent opportunity for someone who enjoys working in a fast‑paced environment, has strong administrative skills, and is passionate about helping colleagues develop their skills and knowledge. Whether you already have experience in a training or coordination role or are looking to build a career in learning and development, full training will be provided.

What You Will Be Doing

As a Training Coordinator, you will be responsible for ensuring the smooth organisation and administration of training courses, helping employees access the learning and development opportunities they need. Your responsibilities will include:

• Coordinating, booking, and processing internal and external training courses.
• Creating purchase order numbers using Dynamics 365 and processing virtual credit card requests.
• Managing certification processes and responding to certificate‑related enquiries.
• Maintaining accurate training records and entering data into our Learning Management System (Dayforce).
• Supporting general office administration and ordering office supplies.
• Responding to enquiries from employees, managers, and external stakeholders.
• Meeting and greeting visitors to the training department.
• Preparing training rooms and learning materials for EMR courses.
• Managing NPORS awarding body administration.
• Processing department invoices accurately and efficiently.
• Liaising with hotels and caterers to arrange accommodation and refreshments for meetings and training courses.
• Providing general administrative support and assisting with other office duties as required.

About You

We're looking for someone who is organised, adaptable, and committed to delivering excellent service. You will ideally have:

• Strong organisational and diary management skills, with the ability to prioritise competing demands.
• Excellent planning and coordination abilities in a fast‑changing environment.
• A customer‑focused approach and the ability to work effectively as part of a team.
• Strong communication and interpersonal skills, with the confidence to build positive working relationships across all levels of the business.
• The ability to work independently, showing initiative, self‑motivation, and attention to detail.
• A willingness to learn new systems and processes.
• An understanding of the importance of training and development within a successful business.
• A collaborative approach, sharing knowledge, experience, and best practice with colleagues.

Desirable Skills and Experience

Previous experience in a similar administrative, training, or coordination role would be beneficial but is not essential, as full training will be provided. Experience with any of the following systems would be advantageous:

• Microsoft 365
• Dynamics 365
• Trade 2
• Dayforce

A driving licence is preferred but not essential.

Recruitment Agencies

We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.