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For Companies At a Glance
- Tasks: Engage customers through calls, build relationships, and drive sales.
- Company: Join a dynamic team that values dedication and customer connection.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Other info: Collaborative culture with a focus on people, profit, and planet.
- Why this job: Make an impact in sales while having fun and learning every day.
- Qualifications: Passion for sales, strong communication skills, and a positive attitude.
The predicted salary is between 25000 - 35000 £ per year.
About Our Opportunity:
Do you want to be part of a team that really values your dedication to our business and our customers? Do you have a passion for persuasion and a knack for engaging in conversation?
We're seeking sales superstars, who can work to enhance sales within our current customer base, as well as turning cold calls into customers. We’re looking for people who really care – those with a real passion for sales and are always prepared to do what it takes to get the job done.
The primary responsibility of the Telesales Specialist is to make outbound calls to both existing and prospect customers, with the intention of growing our customer base and ultimately, driving new business sales. You’ll act as an ambassador for our company, promoting our brand and values, and driving customer loyalty.
What You Will Be Doing:
- Captivating personality: Engage potential customers with your enthusiasm and personality. Make every call a great experience for both you and the customer.
- Product Knowledge: Master our products and services and be ready to answer questions, provide solutions, and create a case for why our offerings are the best in the market.
- Build Relationships: Over the years, we’ve developed strong, loyal relationships with our customers – so we’d love you to keep that front and centre of your sales approach. That means making sure we actively listen to our customers and deliver on our promises, making sure we understand the customer’s needs.
- Pitch Perfect: With support and guidance, craft great sales pitches that leave customers excited to learn more about what we offer.
- Close Deals: Seal the deal by converting leads into customers. Achieve and exceed sales targets.
- Collaboration: Work closely with other departments where needed, to find solutions for our customers, making sure we share feedback when it’s needed.
- Communication: The ability to flex your communication style whilst always maintaining a friendly and professional tone. We want to make sure we’re always providing clear and concise information to our customers.
- Documentation: Making it a priority to maintain accurate and detailed customer records, capturing the important detail and being clear about follow up.
- Have fun in your role and encourage others to do the same.
- Ensure the 3 pillars of EMR are front of mind in everything you do; People, Profit and Planet.
About you:
- Tenacious and resilient - sales can be tough, but your positive attitude and determination should always shine through.
- Adaptable - Be ready to switch gears and adapt your pitch to different customer personalities and needs.
- Motivated and self-aware - a winning mind-set and a competitive nature is a must in sales!
- Team player - collaborate with your team mates to share best practices, support each other and celebrate successes.
- Always willing to take on a challenge.
- Strong attention to detail.
- Willing to ask for help and a keen learner.
- Passion for the business and the part they play.
- Trustworthy & authentic.
Telesales Specialist in Warrington employer: EMR Group
Contact Detail:
EMR Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Specialist in Warrington
✨Tip Number 1
Get to know the company inside out! Before you pick up the phone, do your homework on their products and services. This way, you can confidently answer questions and show potential customers why they should choose us.
✨Tip Number 2
Practice makes perfect! Role-play with a friend or colleague to refine your pitch. The more comfortable you are with your delivery, the better you'll engage with customers and turn those cold calls into warm leads.
✨Tip Number 3
Listen actively! When you're on a call, really tune in to what the customer is saying. This will help you tailor your approach and build that all-important relationship, making them feel valued and understood.
✨Tip Number 4
Don't forget to follow up! After your initial call, send a quick email or message to thank them for their time and remind them of the benefits we offer. This keeps the conversation going and shows that you care about their needs.
We think you need these skills to ace Telesales Specialist in Warrington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm and passion for sales. Make sure your tone is engaging and reflects the captivating personality we’re looking for.
Know Your Stuff: Demonstrate your product knowledge in your application. Research our offerings and be ready to explain why you think they’re the best in the market. This shows us you’re serious about the role and ready to hit the ground running!
Tailor Your Pitch: Just like in sales, tailor your application to us! Highlight your relevant experience and skills that align with the Telesales Specialist role. Show us how you can build relationships and close deals effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at EMR Group
✨Show Your Enthusiasm
When you walk into the interview, let your passion for sales shine through. Engage with the interviewer as if they were a potential customer. Use your captivating personality to create a connection and make the conversation enjoyable.
✨Know Your Stuff
Before the interview, take the time to master the products and services offered by the company. Be prepared to discuss how these offerings can benefit customers. This knowledge will not only impress the interviewer but also demonstrate your commitment to the role.
✨Practice Your Pitch
Craft a few sales pitches tailored to different customer personas. During the interview, you might be asked to role-play a sales call. Show off your adaptability by adjusting your pitch based on the feedback you receive from the interviewer.
✨Be a Team Player
Highlight your collaborative spirit during the interview. Share examples of how you've worked with others to achieve sales goals or overcome challenges. This will show that you understand the importance of teamwork in driving success.