At a Glance
- Tasks: Support customer onboarding and maintain accurate commercial records.
- Company: Join a dynamic Customer Experience team in a thriving business.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in driving business growth and building strong relationships.
- Qualifications: Experience in administration, strong attention to detail, and excellent communication skills.
The predicted salary is between 24300 - 29700 £ per year.
- About
- Our
Opportunity: We’re looking for a proactive and detail-oriented Commercial Support Administrator to join our Customer Experience team.
In this role, you’ll provide essential support to the wider Commercial function, ensuring pricing, contracts, supplier information, customer records, and financial processes are accurate, compliant, and up to date.
This is a fantastic opportunity for someone who enjoys administration, building relationships, and supporting commercial activities that help drive business growth.
What You Will Be Doing
Supporting customer onboarding and providing excellent service to customers and suppliers.
Maintaining CRM records, contracts, pricing information, and commercial systems.
Monitoring purchase tickets and ensuring pricing and contract data remains accurate.
Processing payments, self-bills, and trader invoices accurately and on time.
Supporting the Commercial Buying team with supplier and customer interactions.
Managing supplier enquiries, pricing confirmations, and coordinating collections and deliveries.
Carrying out regular data checks and resolving discrepancies quickly.
Identifying opportunities to support increased volumes, material supply, and commercial growth.
Managing emails, workload trackers, and general administrative activities to keep processes running smoothly.
Your work will help ensure reliable commercial information, strong supplier relationships, and efficient day-to-day operations.
About You
Previous experience in an administrative or commercial support role.
Strong attention to detail and commitment to accuracy.
Confident using Microsoft Office, particularly Excel.
Experience using CRM systems and databases.
Excellent communication and relationship-building skills.
Well organised and able to prioritise tasks in a fast-paced environment.
Commercially aware, proactive, and solutions-focused.
A team player who takes ownership and enjoys supporting others.
If you enjoy working with data, supporting customers and suppliers, and playing a key role in a busy commercial team, we'd love to hear from you.
Commercial Support Administrator in Southampton employer: EMR Group
EMR Group is an excellent employer, offering a supportive work culture that values independence and expertise in the field of mechanical maintenance. With competitive benefits including a company van, tools, and opportunities for overtime, employees can thrive in their roles while enjoying a balanced Monday to Friday schedule. The company prioritises employee growth, providing training and development opportunities to enhance skills and advance careers in the dynamic environment of South and South-West London.
