About Our Opportunity: We’re looking for a proactive and detail-oriented Commercial Support Administrator to join our Customer Experience team. In this role, you’ll provide essential support to the wider Commercial function, ensuring pricing, contracts, supplier information, customer records, and financial processes are accurate, compliant, and up to date.
This is a fantastic opportunity for someone who enjoys administration, building relationships, and supporting commercial activities that help drive business growth.
What You Will Be Doing
- Supporting customer onboarding and providing excellent service to customers and suppliers.
- Maintaining CRM records, contracts, pricing information, and commercial systems.
- Monitoring purchase tickets and ensuring pricing and contract data remains accurate.
- Processing payments, self-bills, and trader invoices accurately and on time.
- Supporting the Commercial Buying team with supplier and customer interactions.
- Managing supplier enquiries, pricing confirmations, and coordinating collections and deliveries.
- Carrying out regular data checks and resolving discrepancies quickly.
- Identifying opportunities to support increased volumes, material supply, and commercial growth.
- Managing emails, workload trackers, and general administrative activities to keep processes running smoothly.
Your work will help ensure reliable commercial information, strong supplier relationships, and efficient day-to-day operations.
About You
- Previous experience in an administrative or commercial support role.
- Strong attention to detail and commitment to accuracy.
- Confident using Microsoft Office, particularly Excel.
- Experience using CRM systems and databases.
- Excellent communication and relationship-building skills.
- Well organised and able to prioritise tasks in a fast-paced environment.
- Commercially aware, proactive, and solutions-focused.
- A team player who takes ownership and enjoys supporting others.
If you enjoy working with data, supporting customers and suppliers, and playing a key role in a busy commercial team, we'd love to hear from you.
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Commercial Support Administrator in Southampton employer: EMR Group Ltd
EMR is an exceptional employer that prioritises safety and collaboration, making it an ideal workplace for a Fire Safety Manager. With a strong commitment to employee growth and continuous improvement, you will have the opportunity to lead impactful fire safety initiatives across our UK operations while working closely with dedicated teams in a dynamic industrial environment. Our supportive culture fosters strong relationships with regulatory bodies and encourages hands-on involvement, ensuring that your contributions make a meaningful difference in keeping our people and communities safe.
