ATM Messenger / Driver

We are looking for several ATM Messenger Drivers to serve as the face of the company. If you are a professional ATM Messenger Driver who enjoys interacting with customers and providing service levels that maintain happy and loyal customers, this could be the job for you. Our ATM Messenger Drivers operate comfortable, lightweight armored vehicles and place value not only on what work gets done, but also how it gets done. Our ATM Messenger Drivers are based out of Shrewsbury. They serve clients all over the state and do some travel to other states. One to two nights per month (single nights) overnight travel may be required.

Major Responsibilities Are As Follows:

• Represents Empyreal as a transportation and customer service professional.
• Maintains positive, friendly, and professional communications with customers, co-workers, and management whether in person, by phone, in writing, and/or through computerized and other electronic means.
• Safely operate vehicles in a variety of traffic, road, weather, and daylight conditions.
• Service ATMs and ITMs, balance and maintain ATM sites, as well as replenish ATMs as defined within customer contracts.
• Collects, transports, and delivers currency and coins to and from vehicles and client locations.
• Uses handheld electronic devices to scan and track currency shipments and determine vehicle routes.
• Ensures the safe, accurate, and secure collection and delivery of clients' assets.
• Maintains communications with designated company representatives. Reports delays, customer service issues, incidents, unusual circumstances, and other important information in a timely manner.
• Completes documentation and updates into handheld electronic devices.
• Performs pre-trip and post-trip vehicle safety inspections.
• Maintains the vehicle, equipment, and the facility in clean and operational readiness condition.
• Performs other duties as assigned.

Physical Requirements:

• Lifting 50/75 pounds.
• Sitting or standing for prolonged periods of time.
• Alertness and focus for long periods.
• Quick decision-making and reaction to road conditions.
• Good judgment and adherence to traffic laws.

Requirements:

• High school diploma or equivalent is required.
• Must be 21 years of age or older.
• ATM experience in the armored car industry.
• One plus years of experience preferred within a delivery driver, route driver, ATM messenger technician, truck driver, medical courier, messenger, patrol officer, military veteran, secure transport, or security guard position.
• Working knowledge of navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps is essential.
• Must be able to maintain basic logs and records and use scanners and hand-held devices.
• Can be counted on to maintain professionalism, courtesy, respect, and uniform standards.
• A valid driver's license and a clean driving record are required.
• Must be able to lift to 50 pounds regularly and 75 pounds occasionally.
• Trustworthiness and the ability to act with integrity is of utmost importance.

Empyreal Logistics Culture:

• Acts in a manner that portrays Empyreal's vision, values, and WOW culture.
• Establishes respect for everyone, fosters an environment that builds and sustains productive relationships.
• Adds conflict respectively and constructively.
• Works in partnership within and across workgroups.
• Represents Empyreal as a transportation and customer service professional.
• Places value not only on what work gets done, but also how it gets done.