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- Tasks: Manage payroll transactions and resolve queries with a focus on customer service.
- Company: Join a forward-thinking organisation dedicated to enhancing employee experiences through innovative technology.
- Benefits: Enjoy flexible working options and a competitive salary, with the chance to work remotely.
- Why this job: Be part of a team that values clarity and efficiency while making a real impact on people's lives.
- Qualifications: Strong experience in payroll, knowledge of HMRC legislation, and analytical skills are essential.
- Other info: Attend the Chelmsford office just once a week, based on business needs.
This position follows an Anywhere Worker model, with attendance at the Chelmsford office required on average one day a week based on business needs.
Our client is seeking a Payroll & People Advisor with strong experience in compiling contracts of employment and a solid understanding of HMRC statutory absence legislation. Knowledge of tax, national insurance, pension regulation contributions, and system expertise for user acceptance testing is essential.
The payroll function sits within a broader People, Policy, Economy, and Public Health framework, playing a critical role in shaping both employee and customer experiences. Our client is investing in new technologies to enhance user support, streamline self-service capabilities, and strengthen the transactional service.
As Payroll & People Advisor, you will deliver a high-quality payroll and customer-focused service. You’ll be responsible for managing a high volume of diverse transactions, adhering to strict deadlines, and resolving payroll queries through detailed, analytical processing. You’ll act as a first point of contact, providing swift and effective resolutions.
The service ethos is centered around delivering support and guidance that is simple, clear, efficient, and effective — reflected in communication style.
Payroll & people Advisor employer: EmPro Consultants Limited
Contact Detail:
EmPro Consultants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll & people Advisor
✨Tip Number 1
Familiarise yourself with HMRC statutory absence legislation and payroll processes. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the payroll and HR sectors. Attend relevant workshops or webinars to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with user acceptance testing and any payroll systems you've worked with. Being able to articulate your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've resolved payroll queries in the past. Highlighting your analytical abilities will align well with the expectations of the role.
We think you need these skills to ace Payroll & people Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in payroll and people advisory roles. Emphasise your knowledge of HMRC statutory absence legislation, tax, national insurance, and pension regulations. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Payroll & People Advisor role. Mention your ability to manage high volumes of transactions and resolve payroll queries efficiently. Show enthusiasm for the company's commitment to enhancing user support through new technologies.
Highlight Relevant Skills: Clearly outline your skills related to user acceptance testing and any relevant software systems you have experience with. This will show that you can adapt to new technologies and contribute to streamlining processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in payroll management.
How to prepare for a job interview at EmPro Consultants Limited
✨Know Your Payroll Basics
Make sure you brush up on your knowledge of payroll processes, including tax, national insurance, and pension regulations. Being able to discuss these topics confidently will show that you have the expertise needed for the role.
✨Understand HMRC Legislation
Familiarise yourself with HMRC statutory absence legislation. Be prepared to discuss how this impacts payroll and employee management, as it’s crucial for the position.
✨Demonstrate Analytical Skills
Since the role involves resolving payroll queries through detailed analysis, be ready to provide examples of how you've used analytical skills in previous roles. This could include problem-solving scenarios or process improvements.
✨Emphasise Customer Service
Highlight your experience in delivering high-quality customer service. The role requires a focus on providing clear and effective support, so share examples of how you've successfully managed customer interactions in the past.
