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For Companies At a Glance
- Tasks: Manage key client accounts and build strong relationships to drive business growth.
- Company: Join a dynamic recruitment firm located in the heart of London.
- Benefits: Enjoy a competitive salary, hybrid work options, and an uncapped commission scheme.
- Why this job: Be part of a collaborative culture that values your input and fosters professional growth.
- Qualifications: Experience in sales or account management, preferably in recruitment or related sectors.
- Other info: Ideal for proactive individuals who thrive in fast-paced environments and love problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Strategic Account Manager
Basic Salary: £30,000 – £40,000
Commission: No lower threshold / no upper cap – Excellent scheme!
Location: Liverpool Street, London / Hybrid (3 days per week in the office)
The Strategic Account Manager is responsible for maintaining and nurturing key client accounts. This person must be adept at professional networking and building strong relationships to ensure we establish long-term relationships and grow with our key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients as well as ensuring we are providing across multiple departments, disciplines and types of staffing (i.e. contract, perm, SOW, RPO).
Duties and Responsibilities:
- Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
- Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
- Coordinating with the recruitment and operations teams to ensure sales objectives and performance goals are met.
- Proactively establishing professional and productive relationships with stakeholders in client accounts.
- Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
- Managing new client on-boarding, client launches, and initiatives.
- Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
- Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
- Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
- Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
- Effectively prepare and deliver business reviews, presentations and proposals.
- Able to work with a sense of urgency and meet tight deadlines.
- Performs other job duties as requested and assigned
Minimum Requirements:
- Demonstrable success in sales or account management experience in the recruitment industry (ideally within the Defence/Nuclear/Aerospace/Engineering sectors)
- Proactive and motivated to go above and beyond to deliver client expectations
- A problem-solving mentality
- Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
- Outstanding organisational skills and the ability to manage multiple moving parts and accounts simultaneously.
- An outside of the box thinker with proven experience developing creative solutions to clients’ out of the ordinary problems.
- Leadership skills with an empathetic approach – our success is based on our clients’ success so you must be ready to drop everything at a moment’s notice to help.
- Prior experience in Account Management or Sales
- Proficiency using Microsoft Office tools
- Experience with strategic account plans.
- Proven success achieving and/or exceeding performance goals.
- Detailed, organised, and adaptable.
- Prioritise and possess excellent time management skills.
- Work effectively in a team environment and build strong relationships.
- Exceptional written and oral communications ability.
- Strong negotiation and presentation skills.
- Knowledge of Microsoft Office products, strong computer skills, including the ability to learn new systems
Personal Attributes to assess during the interview process:
- Strong work ethic
- Resilient
- Willingness to be coached and mentored
- Strong negotiation skills
- Organised
- Passionate about Customer Care
- Ability to build and foster strong collaborative relationships
- Goal orientated
- Able to problem solve and create solutions
- Creative
- Able to work on own initiative
If you have a proven track record in developing and managing recruitment activities with both large and SME end customers, please do get in touch!
Recruitment Account Manager employer: Empresaria Group plc
Contact Detail:
Empresaria Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Account Manager
✨Tip Number 1
Network strategically within the recruitment industry, especially focusing on sectors like Defence, Nuclear, Aerospace, and Engineering. Attend industry events or webinars to connect with potential clients and showcase your expertise.
✨Tip Number 2
Familiarise yourself with our company’s services and how they align with client needs. Prepare to discuss specific examples of how you can add value to our existing accounts during interviews.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing case studies or scenarios where you've successfully addressed client challenges in the past. This will show your proactive approach and ability to think outside the box.
✨Tip Number 4
Practice your presentation and negotiation skills, as these are crucial for the role. Consider mock interviews or role-playing exercises to build confidence in delivering business reviews and proposals.
We think you need these skills to ace Recruitment Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management, particularly within the recruitment industry. Emphasise your achievements and skills that align with the responsibilities of a Strategic Account Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed client accounts and built relationships in the past, demonstrating your proactive approach.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as superior communication, organisational skills, and problem-solving abilities. Use concrete examples to illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Empresaria Group plc
✨Showcase Your Relationship-Building Skills
As a Recruitment Account Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully nurtured client accounts in the past, highlighting your networking skills and the long-term partnerships you've developed.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in account management and how you creatively solved them. This role requires an outside-the-box thinker, so showcasing your problem-solving mentality will set you apart.
✨Prepare for Negotiation Scenarios
Since strong negotiation skills are essential, think of instances where you've successfully negotiated terms or pricing with clients. Be prepared to role-play a negotiation scenario during the interview to demonstrate your approach.
✨Highlight Your Organisational Skills
With multiple accounts to manage, organisational skills are key. Share how you prioritise tasks and manage your time effectively, perhaps by discussing tools or methods you use to stay organised and meet deadlines.
