At a Glance
- Tasks: Engage with customers to design high-level IT solutions and support the sales process.
- Company: Join a growing Managed Service Provider with a collaborative culture.
- Benefits: Competitive salary, bonus, hybrid work, and professional development opportunities.
- Other info: Dynamic role with exposure to cutting-edge technologies and career growth.
- Why this job: Make an impact by shaping innovative IT solutions for SMB customers.
- Qualifications: Experience in IT services, strong communication skills, and a customer-focused mindset.
The predicted salary is between 56000 - 56000 € per year.
An exciting opportunity has arisen for a commercially minded IT Presales Consultant to join a growing Managed Service Provider supporting SMB customers across the South region. This is a customer-facing presales role focused on understanding customer requirements, shaping high-level technical solutions, and supporting the sales process from discovery through to proposal and handover.
Working closely with Sales, Account Management, Engineering, Consultancy, Security, and Delivery teams, you will help design practical and commercially aligned solutions across Microsoft 365, Cloud, Infrastructure, Cybersecurity, and Managed Services. The successful candidate will act as the bridge between technical delivery teams and customer-facing commercial teams, ensuring proposed solutions are achievable, scalable, and aligned to customer business objectives. This role is ideally suited to someone with a strong technical background within an MSP or IT Services environment who is looking to further develop a career within presales, consultancy, or customer-facing technical solution design. This is not a hands-on implementation role. The focus is on customer engagement, high-level solution design, technical consultancy, and supporting successful customer outcomes. The role is hybrid and will require occasional travel to customer sites and regional offices where required.
Key Responsibilities
- Support Sales and Commercial teams on SMB customer opportunities across the South region
- Attend customer meetings to understand business challenges, technical requirements, and strategic objectives
- Lead customer discovery sessions, workshops, and high-level technical discussions
- Translate customer requirements into practical, scalable, and commercially viable solution proposals
- Present technical solutions clearly to both technical and non-technical stakeholders
- Build trusted customer relationships and provide strategic technology guidance where appropriate
- Support customer conversations around cloud adoption, modern workplace, infrastructure upgrades, cybersecurity, and managed services
Solution Consultancy & Design
- Produce high-level solution designs across Microsoft 365, Azure, Infrastructure, Cybersecurity, and Managed Services
- Scope customer requirements for migration, transformation, and infrastructure refresh projects
- Work collaboratively with Engineering and Delivery teams to validate proposed solutions
- Ensure solutions align with internal service capabilities, operational standards, and best practice
- Focus on supportable, standardised, and commercially aligned solution design
- Collaborate with specialist technical and security teams on more advanced customer requirements where needed
Documentation & Handover
- Produce scopes of work, technical proposals, and supporting solution documentation
- Support pricing discussions and technical elements of customer proposals
- Ensure smooth handover into project delivery and managed service onboarding teams
- Contribute to the improvement and standardisation of presales processes, templates, and solution offerings
- Maintain clear communication between commercial and technical teams throughout the sales lifecycle
Skills & Experience
- Previous experience within an MSP, IT Services, or Technical Consultancy environment
- Strong understanding of Microsoft 365, Azure, Infrastructure, and Managed Services
- Experience in a Presales, Consultancy, Technical Account Management, or Senior Technical Support/Engineering role
- Strong customer-facing communication and stakeholder management skills
- Commercial awareness with the ability to align technical solutions to customer business needs
- Ability to communicate technical concepts clearly to non-technical audiences
- Strong organisational skills with the ability to manage multiple customer opportunities
- A proactive and collaborative approach with a desire to continue developing technical and commercial skills
- Microsoft certifications or relevant technical accreditations would be advantageous
What's on Offer
- Opportunity to join a growing and ambitious MSP
- Exposure to a wide range of cloud, infrastructure, and managed service technologies
- Collaborative working environment across technical and commercial teams
- Ongoing support for professional development and certifications
- Hybrid working with customer-facing strategic involvement
IT Presales Consultant -South employer: Empresaria Group plc
Join a dynamic Managed Service Provider that prioritises employee growth and collaboration, offering a hybrid working model across London, Brighton, and Camberley. With a focus on professional development, you will have the opportunity to engage with cutting-edge technologies while building strong customer relationships in a supportive environment. Enjoy competitive salary packages, bonuses, and the chance to shape impactful solutions for SMB customers in the South region.
StudySmarter Expert Advice🤫
We think this is how you could land IT Presales Consultant -South
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might be looking for someone just like you!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your skills align with their needs. Tailor your message to show how you can help them solve their challenges.
✨Tip Number 3
Don’t shy away from asking questions during interviews! Show your interest by inquiring about their projects, team dynamics, and how they approach customer solutions. It’ll demonstrate your enthusiasm and help you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace IT Presales Consultant -South
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Presales Consultant role. Highlight your customer engagement and technical consultancy experience, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully engaged with customers and designed solutions in the past.
Showcase Your Technical Knowledge:We want to see your understanding of Microsoft 365, Azure, and other relevant technologies. Mention any certifications or projects that demonstrate your expertise in these areas.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Empresaria Group plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and other relevant technologies. Be ready to discuss how these solutions can address customer needs and challenges. The more confident you are in your technical understanding, the better you'll be able to engage with both technical and non-technical stakeholders.
✨Understand the Customer's Business
Before the interview, research the types of SMB customers the company supports. Familiarise yourself with common business challenges they face and think about how you can help solve them. This will show that you're not just technically savvy but also commercially minded.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific customer situations or technical challenges. Think through potential scenarios where you might need to lead a discovery session or present a solution. Practising these responses will help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
Since this role involves a lot of customer engagement, be prepared to demonstrate your communication skills. Practice explaining complex technical concepts in simple terms. You might even want to prepare a mini-presentation on a relevant topic to showcase your ability to convey information effectively.
