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- Tasks: Lead training programs for Mailchimp sales teams and enhance their skills.
- Company: Join a dynamic team at Mailchimp, a leader in marketing technology.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by empowering sales teams to succeed.
- Qualifications: Experience in sales enablement and strong communication skills.
- Other info: Collaborative environment with a focus on continuous learning and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Duration: 10-Month Contract (Possible Extensions)
Location: London, UK (Hybrid)
Role overview:
We are seeking an experienced professional, who will play a key role in supporting Mailchimp Go-To-Market (GTM) organization in EMEA. This role is responsible for ensuring Mailchimp sales teams are equipped with the training, skills, and tools they need to be successful — from onboarding new hires to delivering ongoing learning that drives performance improvement. You’ll work closely with Sales, Product Marketing, and Sales Operations teams to deliver engaging, relevant, and high-impact enablement experiences that help sellers perform at their best.
Key Accountabilities:
- Priority 1: Onboard Mailchimp Sales Hires (30%) Lead and continuously improve onboarding programs for all new Mailchimp sales hires in EMEA. Partner with Sales leaders and stakeholders to plan onboarding schedules and learning paths. Facilitate onboarding sessions covering Mailchimp products, customer conversations, and sales methodology. Gather feedback to refine and evolve the onboarding experience.
- Priority 2: Call Reviews and Coaching (25%) Regularly listen to sales calls to identify coaching opportunities and skill gaps. Run ongoing call calibration sessions with Sales Managers to ensure consistency in coaching and feedback. Analyse call trends and proactively recommend training initiatives to address observed needs.
- Priority 3: Sales Skills Development (20%) Design and deliver engaging sales training sessions focused on skills such as prospecting, discovery, value-based conversations, and closing. Tailor learning experiences to Mailchimp’s sales motions and customer needs. Reinforce learning through workshops, role plays, and coaching sessions.
- Priority 4: Product Knowledge and Continuous Learning (15%) Work with Product Marketing to deliver timely and effective product and feature updates to sales teams. Build learning resources that keep sellers informed and confident in product conversations. Maintain alignment with global enablement to ensure content consistency and relevance.
- Priority 5: Admin / Run the Business (10%) Attend regular meetings with key stakeholders and the broader Sales Enablement team. Track and report on enablement activities and seller engagement. Manage your own administrative time and program documentation.
Essential Skills:
- Communication: Ability to clearly and confidently deliver training and collaborate with stakeholders.
- Consultative Mindset: Strong diagnostic skills to identify root causes and learning needs.
- Influence: Ability to motivate and guide others without direct authority.
- Data Literacy: Comfortable using data to measure enablement impact and inform decisions.
- Proactivity: Takes initiative to identify improvement opportunities and act quickly.
- AI Literacy: Experience using AI tools and enabling others to leverage new technologies effectively.
Preferred Work Experience:
- Previous experience in Sales Enablement or a similar role.
- Experience supporting SaaS sales teams strongly preferred.
- Background in sales or selling marketing solutions is a plus.
Training Program Manager in City of London employer: Empresaria Group plc
Contact Detail:
Empresaria Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Program Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Mailchimp or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for those interviews by practising common questions related to training and sales enablement. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or presentation that highlights your previous training programs and their impact. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Training Program Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Training Program Manager. Highlight your experience in sales enablement and any relevant training programmes you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and development, and how you can help our sales teams succeed. Be sure to mention any specific experiences that relate to the key accountabilities in the job description.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use bullet points where necessary and keep your language professional yet approachable. We love a good story, so feel free to share examples of how you've effectively communicated in past roles!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Empresaria Group plc
✨Know Your Onboarding Strategies
Familiarise yourself with effective onboarding practices, especially in a sales context. Be ready to discuss how you would improve the onboarding experience for new hires at Mailchimp, and share examples from your past experiences.
✨Showcase Your Coaching Skills
Prepare to talk about your approach to coaching and call reviews. Think of specific instances where you've identified skill gaps and how you addressed them. This will demonstrate your consultative mindset and ability to influence others.
✨Highlight Your Data Literacy
Be prepared to discuss how you've used data to measure training effectiveness in previous roles. Bring examples of how data-driven decisions have led to improved sales performance, as this aligns with the role's focus on continuous learning.
✨Emphasise Your Proactivity
Think of times when you've taken the initiative to identify and act on improvement opportunities. Share these stories during the interview to showcase your proactive nature, which is essential for success in this role.
