At a Glance
- Tasks: Be the go-to person for customer queries and manage transport operations smoothly.
- Company: Join a dynamic logistics team in Crick, Northamptonshire.
- Benefits: Earn £14.36 per hour with potential for permanent placement.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Gain valuable experience in logistics while providing top-notch customer service.
- Qualifications: Experience with UPN and strong communication skills are essential.
The predicted salary is between 14.36 - 14.36 £ per hour.
Logistics Customer Service Administrator
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
About the Role
Empowered Personnel are currently recruiting for an experienced Logistics Customer Service Administrator to join a busy transport operation based in Crick, Northamptonshire.
We are looking for an experienced transport administrator with a background in pallet network operations and customer service.
Previous experience working with UPN (United Pallet Network) is an essential part of the role, along with experience working within a transport office and pallet network environment.
The successful candidate will have a good understanding of palletised freight, deliveries, collections and depot operations, together with excellent customer service and administration skills.
Key Responsibilities
- Act as a key point of contact for customers, depots and transport partners.
- Handle customer and depot enquiries by telephone and email.
- Manage delivery and collection queries efficiently and professionally.
- Liaise with transport teams, depots and pallet network partners.
- Use UPN (United Pallet Network) to manage and process transport and pallet network information.
- Track consignments and provide accurate delivery updates to customers.
- Investigate and resolve delivery issues, discrepancies and customer queries.
- Complete transport administration and maintain accurate records.
- Ensure transport documentation and paperwork is completed correctly.
- Follow up on outstanding deliveries, collections and queries.
- Work closely with depots and internal teams to resolve issues.
- Provide a high level of customer service within a busy transport office.
Experience
The ideal candidate will have
- Previous experience working with UPN (United Pallet Network).
- Experience within a pallet network environment.
- Previous experience working in a transport office or logistics administration role.
- Good knowledge of palletised freight and transport processes.
- Experience dealing with customers, depots and transport operations.
- Excellent written and verbal communication skills.
- Strong organisational and administration skills. xgikmsk
- Excellent attention to detail.
- The ability to work under pressure and manage multiple...
Logistics Customer Service Administrator employer: Empowered Personnel Ltd
Join a dynamic team in Bicester where your role as a Van Driver is not just a job, but a pathway to growth and stability. With competitive pay and a supportive work culture that values hard work and dedication, you'll find ample opportunities for career advancement while enjoying a balanced work-life schedule. Our commitment to employee well-being and development makes us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Customer Service Administrator
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Logistics Customer Service Administrator
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Logistics Customer Service Administrator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Empowered Personnel Ltd. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Empowered Personnel Ltd
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Empowered Personnel Ltd and demonstrate your readiness to engage with their systems right away.
