At a Glance
- Tasks: Join a dynamic team to manage post-settlement processes and enhance operational efficiency.
- Company: TD, a leading financial institution committed to innovation and teamwork.
- Benefits: Competitive salary, health benefits, paid time off, and career development opportunities.
- Other info: Inclusive workplace with a focus on diversity and continuous improvement.
- Why this job: Make a real impact by improving processes and resolving customer issues in a supportive environment.
- Qualifications: Strong communication skills and a willingness to learn in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
Team
- Participate fully as a member of the team, supporting a positive work environment that promotes service to the business, quality, innovation and teamwork.
- Ensure timely communication of issues relevant to the team and encourage good working relationships with other departments.
- Contribute to the success of the team by assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce.
- Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
Customer
- Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries.
- Refer or elevate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.
Shareholder
- Support the timely and accurate completion of business processes.
- Actively review internal processes/activities and provide ideas for process improvement.
- Investigate and escalate non-standard or high-risk activities as appropriate.
- Prioritise and manage own workload to meet SLA requirements for service and productivity.
Role
- Perform daily post-settlement control activities across multiple asset classes, ensuring the timely and accurate completion of operational processes.
- Complete cash and depot reconciliations, investigating and resolving breaks and exceptions within established timelines.
- Monitor and manage post-settlement exceptions, identifying root causes and escalating unresolved issues to the appropriate stakeholders.
- Liaise with internal trading, risk, finance, technology and external counterparties/custodians to resolve reconciliation discrepancies and settlement-related issues.
- Ensure adherence to operational controls, risk management procedures and regulatory requirements relating to post-trade and post-settlement processes.
- Support continuous improvement initiatives by identifying opportunities to automate and enhance reconciliation, exception management and escalation processes.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Accommodation
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
TDS Operations Analyst I (6 month FTC) in London employer: Empowered Cities
Vocalink is an exceptional employer, offering a dynamic work environment where innovation and service excellence are at the forefront of our operations. As a Manager in Service Management Engineering, you will benefit from a culture that prioritises employee growth through continuous improvement initiatives and strong support for professional development. Located in a vibrant area, we provide competitive benefits and foster collaborative relationships with senior stakeholders, ensuring that your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land TDS Operations Analyst I (6 month FTC) in London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Empowered Cities.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Empowered Cities might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace TDS Operations Analyst I (6 month FTC) in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Empowered Cities will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Empowered Cities. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Empowered Cities confidence in your short-term commitment to the role.
How to prepare for a job interview at Empowered Cities
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Empowered Cities.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Empowered Cities that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
