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- Tasks: Support individuals with mental health challenges to live independently and engage in community activities.
- Company: Empower Support, dedicated to high-quality, recovery-focused care.
- Benefits: Competitive pay, 30 days leave, funded training, and flexible hours.
- Why this job: Make a real difference in people's lives while developing your career in mental health support.
- Qualifications: Driving licence preferred, DBS check required, and willingness to learn.
- Other info: Join a supportive team with clear career progression and a casual dress code.
The predicted salary is between 24000 - 36000 £ per year.
Services: Residential (Hiraeth House) & Community (Thrive at Home)
Job type: Full time / Part time
Hourly rate: £12.50 weekdays, £14.50 nights and weekends, £17.50 bank holidays
Locations:
- Hiraeth House – 77 Mansel Street, Swansea (Residential Service)
- Thrive at Home – Community Support Service across Swansea & Neath Port Talbot
About Empower Support
Empower Support has an exciting opportunity for those who wish to take the next step in their career and make a difference by supporting individuals to achieve independent and positive lifestyles. Empower Support provides high‑quality, recovery‑focused care for adults living with mental health diagnoses across Swansea and Neath Port Talbot.
At Hiraeth House, our six‑bedded residential care home, we offer 24/7 support from skilled Mental Health Support Workers, led by an experienced Registered Manager and RMN. Our ethos is to create a safe, therapeutic environment that promotes independence, manages risks effectively, and helps individuals reintegrate into the community—relieving pressures on hospital services.
Through Thrive at Home, we deliver tailored community‑based support designed to move beyond traditional domiciliary care. Our vision is simple: every person has the right to live their best life in the community, supported by recovery‑focused care and meaningful occupation. Alongside bespoke support packages, we also run inclusive social groups to meet wider social and emotional needs.
Responsibilities:
- Promoting service users wellbeing, dignity, and independence
- Encouraging community integration and social activities
- Supporting service users with activities of daily living and to find meaningful occupation, hobbies, voluntary or paid work
- Monitoring any changes in mental state and physical health
- Promoting a healthy, balanced lifestyle
- Supporting service users to attend appointments
- Monitoring and administering medication (mandatory training provided and required)
- Minimal to zero personal care
Shift Patterns:
Hiraeth House:
- Early: 7:00am – 2:30pm
- Late: 1:30pm – 9:00pm
- Nights: 8:30pm – 7:30am
Thrive at Home: Flexible hours between 7am–9pm, 7 days a week, depending on individual care packages.
Requirements:
- Driving licence:
- Essential for Thrive at Home
- Preferred for Hiraeth House
Whether you are an experienced care assistant or support worker, or are looking to start a new career in a rewarding and fulfilling role, we will provide you with a thorough induction and training programme to further develop your skills, along with the support and guidance of a well‑established team who truly value their colleagues.
Benefits:
- 30 days annual leave (pro rata for part‑time staff)
- NEST pension scheme
- Funded QCF Level 2 in Health & Social Care (if not yet qualified)
- Clear career progression routes (e.g. senior support worker, team leader)
- Flexible working patterns to support family life (Thrive at Home)
- Rotas prepared in advance
- Mileage between care visits for Thrive at Home is at 45p per mile
- Regular supervision and reflective practice sessions
- Inclusive, supportive team culture where your contribution is valued
- Access to a confidential wellbeing app providing support, guidance, and resources to help you thrive in your role
- Casual dress code
How to Apply:
An on-line application form can be filled.
Mental Health Support Worker in Swansea employer: Empower Support Limited
Contact Detail:
Empower Support Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Support Worker in Swansea
✨Tip Number 1
Get to know the company! Research Empower Support and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Hiraeth House or Thrive at Home.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to mental health support. Think about your experiences and how they relate to the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mental Health Support Worker in Swansea
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for mental health support and how you can make a difference.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous work in social care or your understanding of mental health issues, as this will show us you’re a great fit for the role.
Show Your Commitment: We love candidates who are eager to learn and grow! If you're willing to complete the QCF Level 2 in Health & Social Care, mention it in your application. It shows us you’re serious about your career in this field.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Empower Support Limited
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Mental Health Support Worker. Understand the importance of promoting wellbeing, dignity, and independence for service users. Being able to discuss how you would encourage community integration and support individuals in their daily activities will show your commitment to the role.
✨Show Empathy and Understanding
Prepare to share examples from your past experiences that demonstrate your understanding of mental health issues. Whether it's discussing a time you supported someone through a tough period or how you approached a sensitive situation, showing empathy is crucial in this field.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team culture, training opportunities, and how they support staff wellbeing. This not only shows your interest in the role but also helps you gauge if the company aligns with your values.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to mental health support. Think about scenarios involving crisis management or supporting someone with a mental illness. Practising your responses can help you feel more confident during the interview.
