At a Glance
- Tasks: Assist customers at the trade counter and process sales efficiently.
- Company: Family-owned builders merchants with over 20 years of experience.
- Benefits: Friendly team environment, flexible shifts, and opportunities for growth.
- Other info: Dynamic workplace with a commitment to excellence and customer satisfaction.
- Why this job: Join a passionate team and help customers find the right building supplies.
- Qualifications: Experience in sales or customer service, preferably in construction supplies.
The predicted salary is between 25000 - 30000 £ per year.
Discount Builders Merchants are a growing, family-owned business with over 20 years experience supplying both the building trade and DIY enthusiasts. We currently operate depots across the West Midlands, Banbury, and Kent. Due to continued growth, we are now seeking an experienced and motivated Trade Counter Sales Executive to join our friendly team in Banbury.
We are looking for enthusiastic individuals with a passion for customer service and a commitment to excellence. If you have experience in Builders Merchants, Construction Supplies, or Sales and Customer Service within a related field, we would love to hear from you.
Key responsibilities:
- Assist in processing sales and serving customers at the trade counter.
- Use the sales system to ensure all building products are accurately processed.
- Advise customers on products, prices, and general building material knowledge.
- Handle telephone and in-person enquiries, providing first-class service and advice.
- Liaise daily with Yard Staff to coordinate orders and deliveries.
- Restock products, maintain stock levels, and perform regular stock checks.
- Book and monitor customer deliveries.
- Perform basic computer-based tasks and data entry.
- Work flexible shifts as part of a team.
- Demonstrate a proactive attitude and ambition to succeed.
Trade Counter Sales Executive employer: Empower Digital
Discount Builders Merchants is an excellent employer that values its employees and fosters a supportive work culture. With a strong emphasis on customer service and teamwork, the company offers ample opportunities for personal and professional growth within the thriving building supplies sector. Located in Banbury, employees benefit from a family-oriented atmosphere and the chance to be part of a dynamic team dedicated to excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Discount Builders Merchants, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their business.
✨Tip Number 2
Practice your pitch! Before any interview or meeting, rehearse how you'll introduce yourself and highlight your relevant experience in Builders Merchants or customer service. Confidence is key, so make sure you sound enthusiastic!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview or meeting, drop a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Sales Executive
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone above and beyond to provide excellent service in your previous roles.
Tailor Your Experience:Make sure to highlight any experience you have in Builders Merchants or related fields. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant skills and knowledge.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Empower Digital
✨Know Your Products
Familiarise yourself with the building materials and products that the company offers. Being able to discuss specific items, their uses, and prices will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on delivering first-class service.
✨Team Player Mindset
Since you'll be working closely with Yard Staff and other team members, be ready to discuss your experience in collaborative environments. Highlight instances where teamwork led to successful outcomes, showing that you can contribute positively to the team dynamic.
✨Flexibility and Adaptability
The job requires working flexible shifts, so be prepared to discuss your availability and willingness to adapt to changing schedules. Share any previous experiences where you successfully managed varying work hours or responsibilities.
