At a Glance
- Tasks: Engage with customers, manage leads, and support sales growth.
- Company: Fast-growing new media business with a vibrant team culture.
- Benefits: Competitive salary, bonuses, and a supportive work environment.
- Other info: Opportunity for career growth and participation in UK trade shows.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Experience in customer service or sales, and proficiency in Microsoft Office.
The predicted salary is between 28500 - 28500 € per year.
Salary £28,500 plus bonuses
Full Time Monday to Friday 9.00am to 5.30pm
Location: Rooksbridge, North Somerset
We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.
Main Duties:
- Prospective customer demonstrations - remote
- Existing customer demonstrations - remote
- Sales order processing
- Managing leads - tracking and generation
- Customer service and support
- Diary management
- Marketing support
- Process and procedures upkeep and management
- Answer incoming calls and manage as appropriate
- Internal/External communication updates as required
- Occasional attendance of UK based tradeshow
- General office duties as required and are within the scope, spirit and purpose of the job
Knowledge and Skills Essential:
- Previous customer facing or sales experience (including retail and/or hospitality sectors)
- Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook & PowerPoint
- Be able to complete some routine and non-routine tasks in an office environment
- Be able to plan and organise both familiar and new tasks
Customer Care and Growth Executive in Axbridge employer: Empower Digital
As a fast-growing new media business located in Rooksbridge, North Somerset, we pride ourselves on fostering a dynamic and supportive work environment that encourages employee growth and development. Our team enjoys competitive salaries, bonuses, and the opportunity to engage in meaningful customer interactions while contributing to our success. With a focus on collaboration and innovation, we offer a unique chance to be part of a thriving company that values its employees and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care and Growth Executive in Axbridge
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your previous customer-facing or sales experience makes you a perfect fit for the Customer Care and Growth Executive role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what they look for in candidates, which can give you an edge.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Care and Growth Executive in Axbridge
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight any previous customer-facing experience you have. We want to see how you've handled customer interactions in the past, whether it's in retail or hospitality. Share specific examples that showcase your ability to provide excellent service!
Tailor Your Application:Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention how your skills align with the role of Customer Care and Growth Executive and why you’re excited about joining us.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Empower Digital
✨Know Your Customer Care Basics
Brush up on your customer service skills before the interview. Be ready to share examples from your previous roles in retail or hospitality where you turned a negative experience into a positive one. This shows you understand the importance of customer satisfaction.
✨Demonstrate Your Tech Savvy
Since the role involves using Microsoft Office and other applications, make sure you’re comfortable discussing your experience with these tools. Prepare to give specific examples of how you've used Excel for tracking leads or Word for creating reports.
✨Show Off Your Organisational Skills
The job requires planning and organising tasks, so think of times when you successfully managed multiple responsibilities. Share how you prioritised your workload and kept everything on track, especially in a busy environment.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice common scenarios, like handling a complaint or demonstrating a product. This will help you showcase your communication skills and adaptability.
