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- Tasks: Lead a vibrant Front of House team and ensure top-notch customer service.
- Company: Join Daytona Tamworth, a dynamic and energetic hospitality environment.
- Benefits: Competitive salary, flexible hours, and full training provided.
- Why this job: Be the face of our business and make a real impact on customer experiences.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
- Other info: Great opportunity for career growth in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
Daytona Tamworth is recruiting for a Front of House Manager to join their team.
HOURS: Full time/Flexible. Applicants MUST be available to work evenings and weekends.
LOCATION: Daytona Tamworth
SALARY: £Competitive.
Daytona Tamworth is currently looking for a professional, confident, and reliable Front of House Manager to join our busy Front of House team. Daytona is a dynamic and sometimes demanding environment that requires energetic, enthusiastic, and ambitious individuals with the ability to thrive under pressure.
Key success criteria for this role include:
- To ensure the smooth and efficient running of the Reception and Front of House areas.
- To prepare and manage reception staff and to ensure correct staffing levels are maintained.
- Ensure the FOH team delivers first class service to our customers.
- Provide training and induction to all new and existing reception staff whilst developing training to suit the needs of the business and HR.
- To set targets and monitor active selling within the Front of House team in line with company targets.
- To oversee the presentation of facilities to an exceptionally high standard.
Candidate profile:
- Be from a customer focused background (hospitality preferred) with proven ability to drive standards forward whilst ensuring the management and development of the team through training and coaching.
- Have excellent written and verbal communication skills.
- Demonstrate a positive, friendly, and professional manner and culture.
- Be able to develop and deliver customer service and sales training to Front of House staff.
- Be required to devise and implement procedures.
- Have the ability to manage and monitor sales targets for the FOH team.
- Be able to recruit, train, manage and monitor the Front of House team whilst ensuring on-going succession planning.
- Must be able to work flexible hours for a 7-day operational business.
- Have sound knowledge of Word and Excel.
- Be a strong and charismatic individual.
How to apply: If you are interested in this role, please send your CV and covering letter with salary expectation quoting job ref: FOHMTAM25. Full training on product knowledge and services will be given. A full job description of the role is available on request.
We look forward to hearing from you.
Front of House Manager in Tamworth employer: Empower Digital Limited
Contact Detail:
Empower Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Front of House Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be confident and let your enthusiasm shine through. They want to see that you can handle the dynamic environment at Daytona Tamworth with a positive attitude.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would manage a busy Front of House team or handle customer complaints. Practising your responses will help you feel more relaxed and ready to impress.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Daytona Tamworth team and ready to take on the challenge!
We think you need these skills to ace Front of House Manager in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Front of House Manager role. Highlight your customer service background and any relevant management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your previous experiences have prepared you for the dynamic environment at Daytona Tamworth.
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application is clear, concise, and free of errors. This is your first impression, so let’s make it a good one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Empower Digital Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front of House Manager role. Familiarise yourself with the key responsibilities like managing reception staff and ensuring first-class customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or successfully managed a challenging situation. This will demonstrate your ability to thrive under pressure, which is crucial for this dynamic environment.
✨Prepare for Team Management Questions
Expect questions about how you would train and develop your team. Be prepared to discuss your approach to coaching and motivating staff, as well as how you would handle performance issues. Highlight any previous experience in training or managing teams to show that you can lead effectively.
✨Dress to Impress and Be Professional
First impressions matter, especially in a customer-facing role. Dress smartly and maintain a positive, friendly demeanour throughout the interview. This not only reflects your professionalism but also gives a glimpse of how you would represent Daytona Tamworth in front of customers.
